Aha! Roadmaps | Capacity planning errors

In most cases, once you save your Jira integration configuration in Aha! Roadmaps, you are ready to go — no further configuration needed.

In case you do run into trouble, we have gathered some of the most common issues with capacity planning and estimates here, along with recommended solutions.

Note: Often the best place to start in most of these situations is the integration log messages for your configuration. Those messages will help diagnose and solve the problem.

Click any of the following links to skip ahead:

Inflated estimates sent to Jira

Symptom

You are sending estimates from Aha! to Jira but the estimate values in Jira are higher than the values you sent from your Aha! account.

Explanation

It is likely that your time tracking unit in Jira is set to something other than minutes. Aha! sends all estimates to Jira in minutes, so you need to configure Jira to interpret estimates in minutes as well.

Note: In Aha! you can enter estimates using time periods other than minutes — m (minutes), h (hours), d (days), w (weeks), or m (months) — and Aha! will convert the estimates to minutes when it syncs with Jira.

Resolution

You need to change your time tracking unit in Jira to minutes.

To do this, log in as a user with Jira Administrator global permissions. Go to the Jira Administration settings and look for Issue Features, which can be found under either the System or Issues sub-menus. Once you have found Issue Features, open the Time Tracking page to view the settings.

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Estimates and Jira legacy mode

Symptom

You are using Jira legacy mode but cannot sync both Original and Remaining estimates with Jira.

Explanation

The Aha! to Jira integration does not support legacy mode. Aha! always tries to sync both the original and remaining fields in Jira so they match the values in your Aha! workspace.

Resolution

You should disable legacy mode in your Jira instance. It has been disabled by default in all Jira releases since 4.2.

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