Customer Success
Exceptional product support
Get expert guidance at every stage of your Aha! journey
Evaluate with confidence
Discover how Aha! software can help you achieve your goals. Schedule a personalized demo with our product experts (no sales team here) and get your questions answered. From offering advice on how to run a successful evaluation to sharing how other customers use our products, we are here to help you see what is possible.
Onboard successfully
Realize the full value of your investment. Work with our Product Success group to get up and running with Aha! software quickly. We love sharing our expertise and best practices — so do not hesitate to ask. This is not your typical product support. No automated responses. No long wait times. No tiers.
Receive concierge service
Access personalized account services — including tailored onboarding and ongoing check-ins. Available for our largest customers as part of the Aha! Roadmaps Enterprise+ plan.
Aha! exemplifies what it means to have exceptional customer service — providing super fast and thoughtful responses to our questions. Since everyone is a former product manager, it feels like we are working with an extension of our own team.
Harris School Solutions
Meet the Aha! Customer Success team
We are dedicated to providing an outstanding customer experience so you can deliver even greater value to your customers.