Ideas portal comments admin response (core)

Capture every bright idea

Crowdsource feedback, engage a community, and develop customer empathy

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Crowdsource ideas

Crowdsource ideas

Empower your community to vote and comment on the ideas they need most. Quickly review, organize, and prioritize ideas so you can determine which ones are the most valuable. Notifications keep idea submitters informed of status updates.

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Empower teammates

Empower teammates

Encourage sales and support teams to share ideas that customers want via proxy voting. You can also use our integrations with Zendesk and Salesforce to make sure ideas collected in other systems are never lost.

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Develop customer empathy

Develop customer empathy

Hold empathy sessions to bring groups of customers together for an online conversation. Capture qualitative and quantitative insights so you can truly understand what your customers need and why.

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Capture in-app feedback

Capture in-app feedback

Find out what customers think of your product while they are actively using it. Adding a feedback widget is ideal for gathering community-based feedback in real-time — so you can identify future enhancements.

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Promote ideas to your roadmap

Bring customer feedback directly to your product planning process. Select Aha! Roadmaps for complete idea and product management software.

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