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Comprehensive idea management tool

Crowdsource feedback, gain customer insights, and prioritize what drives revenue

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Understand what ideas are worth

An image of an ideas portal in Aha! idea management software to centralize customer feedback

Centralize customer requests

Empower your community to share feedback and vote for ideas. Create a custom-branded portal and invite unlimited users, giving all of your customers a voice.

  • Use dynamic forms to capture key details

  • Integrate with Salesforce and Zendesk

  • Submit proxy votes on behalf of customers

View ideas in one place

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Streamline your review process

Efficiently review every single request. Use automation to track voting trends, assign ideas based on category, and keep customers informed of status.

  • Manage feedback in a single view

  • Evaluate ideas with a scorecard

  • Rank lists of ideas in priority order

Keep up with the feedback —>

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Expand feedback channels

Truly understand what your customers need and why. Choose from a variety of innovative research tools to gather qualitative and quantitative insights.

  • Launch feedback polls

  • Gather in-app feedback

  • Host virtual focus groups

Find new ways to engage

Capturing customer feedback via an ideas portal has been a game-changer. It gives us deep insights into what our clients want — and gives them a voice in our planning process.

Jennifer Lange

Product owner, Harris School Solutions

An image of organization details in Aha! idea management software to prioritize based on business value

View by customer

Understand what customers want at the individual, company, and segment levels. Use powerful reports to analyze feedback patterns and assess business value.

  • Visualize voting trends by category

  • Compare top requests by segment

  • Prioritize revenue-generating ideas

View data by organization —>

An image of the explore ideas with AI report in Aha! Idea management software to analyze feedback to discover common themes.

Analyze ideas with AI

Understand high-level themes. Built-in AI capabilities provide large-scale analytics — giving you a fresh perspective into what customers want.

  • Discover common feedback themes

  • Find ideas related to specific topics faster

  • Surface key use cases across related ideas

Visualize customer needs —>

An image of the opportunity report in Aha! Idea management software to identify ideas that will have the biggest impact.

Drive revenue growth

Instantly identify ideas that will have the biggest business impact with the Salesforce opportunity report. See the total opportunity value for each idea stage and gain detailed insights.

  • Understand your opportunity pipeline

  • Work closely with sales to prioritize ideas

  • Close deals and drive product revenue

Inform product decisions —>

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Showcase your plans

Keep your customers informed by proactively sharing status updates, product plans, and announcements via your portal.

  • Publish your product roadmap

  • Highlight release notes

  • Send a weekly update email

Share updates



Why customers love Aha! Ideas

Centralize feedback

Crowdsource ideas, research what customers want, analyze feedback trends, and prioritize requests — all in one place.

Gain deep insights

Sophisticated reporting and AI-powered exploration let you quickly analyze large datasets to uncover what customers want.

Focus on revenue

Estimate the potential value of ideas based on impact and effort — tying feedback directly to sales and revenue gains.

Customize everything

Tailor your ideas portal to match your brand — including your portal domain, theme color, terminology, idea capture forms, and more.

Stay responsive

Invite an unlimited number of portal users to give everyone in your community a voice and efficiently respond to every single request.

Talk to an expert

Our team has experience driving innovation, offers real-world product development expertise, and is super responsive.

Experts panel

We now have built-in customer research tools at our fingertips — including a dynamic idea submission form, polls, and segments — to help us better understand our customers' needs.

Jerimiah Rudden

Senior manager, product strategy and operations | Genesys


Connect with your existing tools of choice


ideas integrations

Integrate with CRM, chat, and SSO tools


Centralize all requests

Keep sales and support connected. Bring feedback into Aha! Ideas from Salesforce, Zendesk, and ServiceNow to manage requests in one place.

Communicate idea progress

Share important idea-related updates and quickly capture new ones via Slack, Microsoft Teams, and other chat tools.

Streamline portal access

Enable users to log into ideas portals using your existing SAML-enabled identity provider, such as Google Cloud, Okta, or a similar offering.

Learn more

Resources

Learn how to gain valuable insights with idea management

What is idea management?
Customer requests vs. ideas
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About idea management
What is idea management?
Why do product teams need idea management software?
How do you decide which ideas to prioritize?
How do you choose the right idea management tool?
Try Aha! Ideas
What is Aha! Ideas?
What are the top capabilities?
Can I see a demo of Aha! Ideas?
How does the free trial work?