Monitor
Track idea status, activity, and comments on a central dashboard
Organize
Categorize ideas by theme so you can manage related feedback
Automate
Create rules to automatically assign, review, and respond to ideas
Quickly review new feedback
Manage customer requests more efficiently. Categorize ideas by theme, score each one based on importance, and use custom fields to capture key details (such as financial projections). List reports make it easy to sort and filter ideas so you can edit in bulk.
Gather more details
Catch up on recent portal comments to gain clarity on what your customers need. Use @mentions to ask for additional input on an idea and give customers the option to respond privately — so they feel comfortable sharing insights with your team. Threaded replies keep discussions organized.
