Analyze all feedback
You want to identify emerging trends by exploring every single customer request. But sometimes it is not feasible. AI takes the manual work out by detecting patterns across large datasets. This makes it easy to understand what customers need, look at similar ideas, and use these insights to inform your roadmap.
Identify themes
Let AI smartly categorize requests so you can hone in on key concepts. Start with a high-level analysis to visualize ideas clustered by their major themes. You can then view ideas within a theme via a list report and promote them to features or initiatives on your roadmap.
Merge similar ideas
No one wants duplicate ideas. You can use AI to keep the ideas in your portal well-organized. When dots are clustered closely, this indicates that they represent similar ideas. Quickly hover over to read the descriptions and see if it makes sense to combine them. Then merge ideas as you see fit, streamlining your ideas data.
