AI-powered product information hub
Share all of your product documents with customers and colleagues in a central place
Centralize product information
Everything product teams need to create, organize, and share documentsCreate an product intranet
Co-create content
Track version history
Publish a knowledge base
Style with rich formatting
Draft content with AI
Standardize with templates
Add diagrams and models
Include roadmap views
Bring everything together
Manage all of your product documents in one place. Capture plans, processes, research, meeting notes, and more — so you finally have a single source of product truth.
Create as many notes and whiteboards as you need
Organize documents in a logical way with folders
Control exactly who can view and edit information
Create a knowledge base
Empower customers and colleagues with the resources they need to be successful. Create unlimited sites for different products and audiences.
Choose private or public user access
Brand each site with your logo and colors
Manage how documents are published
Build a private or public knowledge site
See a product knowledge base built with Aha! software
We use Aha! Knowledge for our own customer support site
Craft beautiful documents
Take control of your content. A world-class text editor provides everything you need to collaboratively create, edit, and polish documents.
Use templates to drive consistency
Embed visuals you craft on whiteboards
View a complete version history
Use the writing assistant
Produce high-quality drafts in record time. From research summaries to product announcements, our built-in AI writing assistant is on hand to help.
Choose a prompt and enter key points
Turn raw notes into a concise summary
Edit existing content for style and errors
We can all just stay in Aha! rather than jumping around amongst a cobbled-together assortment of disparate tools. It’s a real productivity boost.
Bruce JohnsonFormer COO and co-founder, FullStory
Add visual diagrams
Make complex concepts easier to understand. Use our built-in whiteboard capabilities to represent data flows, system architectures, and more.
Use sophisticated drawing functionality
Co-design diagrams with colleagues
Get going with nearly 100 templates
Search by asking questions
Make your product knowledge base a trusted resource. Keep the content accurate and up to date. Advanced search ensures that customers and colleagues can then find what they need fast.
Ask questions using the AI search assistant
Chat to refine the answers
Jump directly to the most relevant results
Share your roadmap
Proactively share plans and updates via your knowledge base. Use Aha! Knowledge as part of Aha! Roadmaps to keep your community informed.
Embed roadmaps in documents
Publish AI-powered release notes
Link to an ideas portal to gather feedback
Why customers love Aha! Knowledge
Centralize everything
Create team wikis and customer knowledge sites with one tool — bringing everything together to expand product and process understanding.
Create lovable documentation
Use templates to do your best work: Standardize how you capture information, co-create content with the team, and streamline reviews.
Communicate with AI
Optimize the content creation process using a powerful built-in AI writing assistant to document faster and refine what you have already written.
Whiteboard concepts
Use our powerful whiteboarding capabilities at no additional cost so you can include models, diagrams, architectures, and process flows.
Set permissions
Decide whether each knowledge base is private or public and control who can view, edit, and create information.
Streamline product development
Use Aha! Knowledge and Aha! Roadmaps together to ensure your product planning and product documentation processes connect seamlessly.
