Understand the details
Auto-assign ideas to the right person — so your team can quickly review every suggestion. Categorize ideas by theme and include tags and attachments. Create as many custom fields as you need to document key details, such as opportunity costs and financial projections. Then make a quick determination about whether an idea is duplicative, likely to be implemented, or should be a future consideration.
Assess ideas by votes and value
Analyze which ideas offer the most value to your customers and the business. Use vote counts to understand the popularity among your users and see how an idea ranks relative to others in the same category. Score each idea to determine the impact on your overall goals. Visualize the relative importance of ideas on a chart to help you prioritize.
Visualize voting trends
Understand the true value of an idea. Glean immediate insights about every request — such as voting trends, category rank, and proxy votes. Quickly see whether an idea is growing in popularity or no longer relevant so you can determine which ideas are resonating with customers right now. You can also track how an individual idea relates to other ideas in your portal to get a more complete picture of what customers want.
Notifications make it easy to close the feedback loop with anyone who created, voted for, or commented on an idea. From sending a thank you note when a new idea is submitted to providing status updates, every touchpoint encourages your community to share more.
Work as a team
Streamline your idea management process. Create custom workflows to mirror how ideas move through submission to review to approval. You can even build automation rules to assign ideas and update statuses. Add comments, @mentions, and to-dos so your team can effectively collaborate and keep the best ideas moving forward.