Integrate Aha! with Box

Many teams use Box to share documents, mockups, and other key strategy and design information. If you are one of them, you want to be able to reference that information in Aha! directly. Our Box integration makes it easy to keep everyone on your team in sync and ensures that Aha! displays the latest version of your information.

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Prerequisites

Integration type

  • One-way (Box to Aha!)

Aha! level

  • Personal level

Required user permissions:
Configuration

Required user permissions:
Use integration

Required user permissions:
Disable integration for all users

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Link accounts

Any Aha! user can connect their Box and Aha! accounts easily.

  • To get started, select the Attach files icon on the Aha! record you want to modify.

  • From there, you will see an option to attach a file from several platforms. Select Box, then select Link Account.

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  • Aha! will ask you to log in to your Box account and give permission for the integration. Once you grant permission, the accounts will be linked.

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Integration features

  • All of the storage service integrations (like Box) are managed on a per-user basis. This means each Aha! user can log into their Aha! account, go to Settings ⚙️ → Personal, and enable the integration for themselves.

  • Once you have linked the two accounts, just select any files you want to attach, and you will see a thumbnail of the attached document immediately.

  • We created this integration so that you can minimize hassle and distraction when you are thinking about your work. So if you attach multiple files in Aha! through any of our integrations, you will be able to open and view them without ever leaving the Aha! attachment preview.

    Note: Aha! will show a preview of your attachment to every Aha! user who can see the Aha! record — even if that person does not have permission to view or open the attachment in Box. To disable document previews, navigate to Settings ⚙️ → Account → Security and single sign-on → Document previewer control. This will disable document previews for all storage services integrations.

  • We also created this integration with your data privacy in mind. Any file storage system (like Box) that you connect to your Aha! account will not be able to access any of your Aha! data.

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Unlink accounts

To unlink just your personal Box account, go to Settings ⚙️ → Personal → Storage Services. You will see a button called Unlink Account next to the Box logo. Select that button to unlink your account.

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Disable integration for all users

If you are an administrator, you can disable the Box integration for all users on your Aha! account. Go to Settings ⚙️ → Account → Security and single sign-on → File storage control. Once you do, the Box option will not appear in the Attach Files modal.

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Permissions

Your company may have new Box applications disabled by default. If this is the case, you will receive a "Disabled by Administrator" error message when attempting to link your Aha! account to Box. A user with administrator access to Box will need to visit Admin Console → Apps and allow list the Aha! Box integration by searching for it under Individual Application Controls and changing the setting to Available.

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