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Aha! Roadmaps | Azure DevOps Services Error: "Configuration error for 'installed': getaddrinfo: Name or service not known"

When configuring your Aha! integration with Azure DevOps Services you may receive this error:

Configuration error for 'installed': getaddrinfo: Name or service not known.

You will encounter this error if you entered the full domain in your Aha! Roadmaps configuration for your Azure DevOps Services account, instead of your subdomain only. For example, if your Azure DevOps Services domain is https://dev.azure.com/mycompany or https://mycompany.visualstudio.com, you should enter "mycompany" for the Account Name in the Aha! Roadmaps integration setup.

If you get stuck, please reach out to our Customer Success team. Our team is made up entirely of product experts and responds fast.

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