Integrate Aha! Ideas with Flowdock

Flowdock is a team collaboration app for desktop, mobile, and web. Once you integrate Aha! and Flowdock, you can send Aha! activity automatically to Flowdock so that no one lacks strategic context.

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Prerequisites

Integration type

  • One-way (Aha! to Flowdock)

Aha! level

  • Account level

  • Workspace level

Required user permissions:
Configuration

Required user permissions:
Use integration

Associated records

  • Ideas

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Configuration

You can configure this integration either at the account- or workspace-level. To create it, navigate to:

  • Settings ⚙️ → Account → Integrations for an account-level integration. You will need to be an administrator to do this.

  • Settings ⚙️ → Workspace → Integrations for a workspace-level integration. You will need to be a workspace owner to do this.

An account-level Flowdock integration allows you to send an activity stream from Aha! to Flowdock for every workspace in your Aha! account.

Note: Sending activity out of Aha! and into Flowdock bypasses the Aha! security controls. Anyone who has access to your Flowdock flow will be able to see your Aha! activity, regardless of whether they have access to that information as part of your Aha! account.

In Flowdock

  1. In Flowdock, open your Account.

  2. On API tokens, pick the flow you want to integrate with from the dropdown list under Flow API tokens.

  3. Copy the Flow API token.

In Aha!

  1. Create your integration at either the account- or workspace-level.

  2. Enter the token from step 2 above into the Flow API token field.

  3. Click the Test connection button. After a short delay, you should see a message appear in your Flowdock flow in the room you selected.

  4. Select the activities that will be sent to your Flowdock channel. This step is optional but recommended.

  5. Select the Aha! users for which activity will be picked up and sent to Flowdock. By default, this is everyone.

  6. Enable the integration.

  7. Consider renaming this integration with your Flowdock channel name for easy future reference. For example: "Flowdock: #ideas." You can do this by clicking the Flowdock text in the heading of the page.

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Troubleshooting

To help you troubleshoot an error, we provide detailed integration logs below the integration's configuration page.

Note: All activity waits five minutes before posting to Flowdock. This is to keep communication concise and avoid excessive messaging when a user is performing multiple edits at once.

Still stuck? Contact our Customer Success team at support@aha.io and we will be happy to help.

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