Aha! Whiteboards | Workspace hierarchy

Workspaces give every team in your Aha! account its own space to collaborate. Teams use workspace settings to help each workspace feel familiar, and user permissions to ensure that the right people have access. There is no limit, so add as many workspaces as you need.

To align individual workspaces with the larger organization, you can nest them under workspace lines. Some workspace settings can be inherited from the parent line to help drive consistency, and teams can work independently or collaborate cross-functionally across the same account.

Click any of the following links to skip ahead:

Overview
Navigate between workspaces
Configure your workspace hierarchy

Overview

Anyone with access to a workspace can access the whiteboards within it. Workspace whiteboards are set up just like personal whiteboards, only they are not private. Members of your workspace with contributor permissions can edit workspace documents and share them with people outside your account.

You can have as many workspaces in your account as you need. To keep your Aha! account tidy, you can configure your workspaces into a hierarchy that makes sense to your organization. Your workspace hierarchy will be comprised of workspaces and workspace lines:

Workspaces are where your whiteboards are created, drafted, edited, and stored.
Workspace lines help you organize your workspaces into families, suites, or groups.

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Navigate between workspaces

The workspace selector is a dropdown menu in the upper-left corner of your screen. It contains all the workspaces that a user has permission to access. Use it to navigate among workspaces and to your My work page (which houses your personal whiteboards and to-dos). Users with account customization permissions can also add a new workspace from the workspace selector.

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Configure your workspace hierarchy

Setting the right hierarchy is important if you want it to be easy to navigate your account. You can start by setting up either workspaces or workspace lines under Settings ⚙️ Account Workspaces. You can rearrange your groupings at any time. Adjust your workspace hierarchy by creating a workspace line and then selecting which workspaces belong to it. Or you can select a workspace and choose which workspace line it belongs to.

Only administrators with customization permissions can create, delete, or configure your account's workspace hierarchy.

Note: Workspaces cannot be converted to workspace lines and vice versa.

Add a workspace

Click Add workspace.
The Workspace parent line field shows where your workspace fits into the hierarchy (and specifically which workspace line is a workspace's parent in the hierarchy). This field is optional because a workspace might have no parents.
Name your workspace. The Name field is the name you would like to display for that workspace throughout your Aha! account.
Add a prefix. Aha! Whiteboards uses the Prefix field to build unique identifiers for documents in that workspace line. The abbreviation you pick here should be a good shorthand for the workspace. You can edit it, but editing the prefix will not change any records created with the original prefix.
Click Create workspace.

Click Save workspace to save your changes when you are done.

Note: You can quickly add a new workspace without navigating to your settings by clicking + Add a workspace from the workspace selector dropdown.

Add a workspace line

Click Add line.
Select the workspace line your new line belongs to (if one exists). The Workspace line field shows where your workspace line fits into the hierarchy (and specifically identifies the workspace line's parents in the hierarchy). This field is optional because a workspace line might have no parents of its own.
Enter a Name, Prefix, and Label.

As a best practice, give workspace lines the same Label for equivalent hierarchy levels.

Add any child workspaces or workspace lines (if they exist). Then, click Create line.

Click Save workspace line to save your changes when you are done.

Once you create a workspace hierarchy, you can select which workspace or workspace line you are going to work within from the workspace selector dropdown in the upper-left corner of Aha! Whiteboards. This dropdown allows you to expand or collapse workspace lines and type to search for a specific workspace. It also saves the three most recent workspaces you have viewed for faster access.

Move workspaces to a new workspace line

If your workspace hierarchy changes, you might need to move a workspace or a set of workspaces to a new workspace line. Moving a workspace to a workspace line can impact your users' access to that workspace — so before doing so, navigate to Settings ⚙️ -> Account Users and filter the list of users by the workspace(s) you intend to move. Make sure that the appropriate users have the appropriate user permissions in the new workspace line.

If your workspace hierarchy changes, you might need to move a workspace or a set of workspaces to a new workspace line. Before you do so, consider two ways the move might affect your team:

Many workspace settings can be inherited from the workspace line — which means moving a workspace to a new workspace line will also change the workspace's settings.
Users can inherit their user permissions from a workspace line — which means moving a workspace to a new workspace line could also change users' workspace access and permission levels.

To address these concerns:

Review the settings of the workspace(s) you intend to move. Pay attention to any setting that is set to Inherit from line, and make sure the new workspace line's settings are settings you want the child workspaces to inherit.
Navigate to Settings ⚙️ -> Account Users and filter the list of users by the workspace(s) you intend to move. Make sure that the appropriate users have the correct user permissions in the new workspace line.

To move a workspace, click Edit next to the workspace or workspace line from Settings ⚙️ -> Account Workspaces. Then, select the new parent line from the Workspace parent line dropdown and click Save workspace.

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