Integrate Aha! with Google Chat

Google Chat helps teams collaborate via one-on-one chat and in dedicated groups called rooms. As cross-functional teams collaborate within a room, they need key updates as they happen. The Aha! integration for Google Chat allows you to send customized updates directly to a room in real time.

By customizing which strategy, release, idea, and feature updates you stream, everyone in the room can focus on what matters most. Example streams could include tracking product launches on releases or tracking team comments on key features.

Support - Integrate Aha! with Google Chat - inline image

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Prerequisites

Integration type

  • One-way (Aha! to Google Chat)

Aha! level

  • Account level

  • Workspace level

Required user permissions:
Configuration

Required user permissions:
Use integration

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Configuration

You can configure this integration either at the account- or workspace-level. To create it, navigate to:

  • Settings ⚙️ → Account → Integrations for an account-level integration. You will need to be an administrator to do this.

  • Settings ⚙️ → Workspace → Integrations for a workspace-level integration. You will need to be a workspace owner to do this.

An account-level Google Chat integration allows you to send an activity stream from Aha! to Google Chat for every workspace in your Aha! account.

Note: Sending activity out of Aha! and into Google Chat bypasses the Aha! security controls in. Anyone who has access to your Google Chat flow will be able to see your Aha! activity, regardless of whether they have access to that information as part of your Aha! account.

In Google Chat

  1. Open your room in Google Chat, create a new room or select an existing one, and then click on the room name at the top to expand the room menu.

  2. Click Configure webhooks, then in the modal that appears, click Add webhook.

  3. Name your webhook (e.g. Aha! Updates.)

  4. Enter https://www.aha.io/aha_square_300.png into the Avatar URL field.

  5. Save the webhook.

  6. Copy the webhook URL.

In Aha!

  1. Create your integration at either the account- or workspace level.

    Note: Click the text at the top of the integration configuration page to rename your integration. We suggest giving your integration the same name as your Google Chats room.

  2. Enter the token from step 2 above into the Webhook URL field.

  3. Click the Test connection button. After a short delay, you should see a message appear in the Google Chat room you copied the webhook from.

  4. Select the Activities that you would like to appear in your Google Chat room.

  5. Select the Users whose activity you would like to send to the Google Chat room

  6. Enable the integration.

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Troubleshooting

To help you troubleshoot an error, we provide detailed integration logs below the integration's configuration page.

Note: All activity waits 5 minutes before posting to Google Chat. This is to keep communication concise and avoid excessive messaging when a user is performing multiple edits at once.

Still stuck? Contact our Customer Success team at support@aha.io, and we would be happy to help.

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