Integrate Aha! Ideas with Microsoft Teams

Aha! Ideas offers a one-way integration with Microsoft Teams that allows you to broadcast updates from Aha! Ideas to any channel in Microsoft Teams. You can use this integration to keep the rest of your organization informed of new ideas or the progress of your work. Updates are formatted as cards within Microsoft Teams. The cards provide an overview of the update and an Aha! Ideas link to view the updated record.

Click any of the following links to skip ahead:

Prerequisites

Integration type

  • One-way (Aha! Ideas to Microsoft Teams)

Aha! level

  • Account level

  • Workspace level

Required user permissions:
Configuration

Required user permissions:
Use integration

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Access

The Microsoft Teams integration can be added at the account level or you can set it up for a specific workspace.

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Setup

Two steps are required to set up this integration: create an incoming webhook in Microsoft Teams and create the integration in Aha! for your account or workspace.

In Microsoft Teams

  1. Open Microsoft Teams and select App.

  2. Choose Incoming Webhook.

  3. Enter your Microsoft Team and click Open.

  4. Select the channel where you want to receive updates and click the More options menu from the top navigation bar.

  5. Choose Connectors from the dropdown menu and search for Incoming Webhook.

  6. Click Configure, then name your webhook (e.g. "Aha! Ideas updates").

  7. Download the Aha! avatar and upload it as the webhook image.

  8. The dialog window will present a unique URL that will map to the channel. Make sure that you copy and save the URL — you will need to provide it to Aha! Ideas.

  9. Click Done.

In Aha! Ideas

  1. Start by adding the integration using the + icon located at Settings ⚙️ → Account or Settings ⚙️ → Workspace → Integrations for your account or workspace.

  2. Enter the URL you copied earlier into the Webhook URL field.

  3. Click the Test connection button. After a moment, you should see a message appear in the Microsoft Teams channel you chose in Step 1.

  4. Customize the integration by selecting the types of updates that you would like sent to your Microsoft Teams channel. You can also choose to filter the updates to only show changes from certain users.

  5. Check the Enable checkbox.

  6. Consider renaming this integration with your Microsoft Teams channel name for easy future reference — something like, "Microsoft Teams: #Aha! Ideas updates." You can do this by clicking the Microsoft Teams text in the heading of the Integrations page.

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Use the integration

Once the integration has been set up, updates from Aha! Ideas will begin flowing into the Microsoft Teams channel that you chose during setup. Updates will come through to Microsoft Teams about five minutes after updates in Aha! Ideas are made. In Microsoft Teams, click View in Aha! to navigate directly to the Aha! Ideas record.

Any text that is added to Aha! Ideas records will come through as bolded text and any text that was removed will come through with strikethrough text.

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