Introduction to epics

Epics are used to group features that share a common business objective. With epics, you can track and prioritize groups of work. Similar to features, you can also add key strategic elements like goals and initiatives to epics.

Epics are very flexible. They can be used to manage groups of features that reside in multiple workspaces across multiple releases. Or if you prefer, they can be used to manage groups of features within a single release.

Note: This article refers to releases and features. Depending on your workspace type, you may see "schedules" and “activities" in your workspace.

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When to consider using epics

  • Your product team is agile and you are looking for epics to group your stories.

  • Your marketing team has large objectives that will take several schedules to complete. You need a way to track these epics and view them on a roadmap.

  • Your team currently uses strategic initiatives to group user stories but you would rather utilize initiatives for strategic themes and group user stories by epic instead.

Support - Introduction to epics - inline image (feature drawer epic magnifier)

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Enable and configure epics

To enable epics for your workspace:

  1. Navigate to Settings ⚙️ → Workspace → Configure → Epics.

  2. From there, you can select Enabled, Disabled, or Inherit from [parent line].

The default value is Inherit from [parent line], which means the setting is enabled or disabled based on the status of the Epics setting on the parent line. Once enabled, you can begin adding epics.

To further customize epics:

  • Update the terminology from epics to any label that works better for your team.

  • Create custom statuses and workflows for epics on the Settings ⚙️ → Account page.

  • Customize the epic card design. Just like features, epics have their own customizable card design. They can also be scored using the same custom scorecards that are used on features.

  • Customize feature card designs on the Features → Board and Features → Workflow pages to include epics. Once you do this, the epic name and reference ID will appear above a feature card that is linked to an epic.

  • Show epic labels on the Features → Details page by enabling the Settings ⚙️ → Workspace → Configure → Customize record cards → Show epics setting.

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Create epics

Once you have enabled epics, you can add and manage them from the Features → Board or the Features → Detail page. The toggle located on the features board in the upper-left corner switches between epics and features. When you toggle to epics, you can create a new epic by clicking Add epic or by clicking the More options button located next to each release name.

Epics have Date ranges (start and end dates), but because epics can have child records — features — you can choose to have an epic's dates Calculate from features. If you select this (or if a workspace owner has set this as the Record dates default setting), your epic's Start date will be the same as the earliest feature Start date and its Due date will be the same as the latest feature Due date. If a feature's dates change in such a way that it affects your epic's dates (even through an integration), your epic's dates will update automatically.

Note: If an integration updates an epic's Start date or Due date, the calculation type will change back to Enter manually, and updates to child features' dates that you make in Aha! will not update the epic.

You can configure epics further by adding information to them or by opening an epic's detail drawer and selecting the More options button.

  • Add to initiative to link your epic to an initiative.

  • Link to another record to create a record link.

  • Create related idea to create a linked idea with your choice of idea's visibility.

  • Convert to initiative to convert your epic to an initiative. Epics and initiatives both organize large bodies of work, so it is not uncommon to discover that what you thought was a theme of work is substantial enough to upgrade to an initiative.
    Note: Converting records may cause them to lose information.

  • Time tracking history breaks down the estimates and time tracking applied to your epic.

  • Use features estimates generates an effort estimate for your epic based on the individual estimates of its child features.

  • History shows you an audit log of changes made to the epic.

  • Add/Delete progress field adds (or deletes) a progress field to your epic. You choose from several different methods for calculating your epic's completion progress and visualize its progress in roadmaps.

  • Add custom field adds a custom field to your epic layout. You can also create custom fields in Settings ⚙️ → Account → Custom fields. But this option is useful for times when you realize you need to add a custom field but do not want to leave the page and lose context.

  • Add automation rule takes you to Settings ⚙️ → Workspace → Automation, where you can add a new automation rule. Automation rules, available to Enterprise+ customers, are useful for streamlining your workflows and driving consistency across your workspace.
    Note: This option will only appear in the More options dropdown for Enterprise+ customers.

  • Edit custom field layout pulls up the epic layout, which lets you add, remove, or rearrange existing custom fields. Again, you could edit your epic's layout in Settings ⚙️ → Account → Custom layouts, but this option lets you edit your epic layout without leaving the epic itself.
    Note: This option will only appear in the More options dropdown if you have added custom fields to a layout to create a custom layout.

  • Copy epic copies your epic, including requirements, to-dos, and to-do assignees (but without to-do due dates).

  • Delete epic deletes your epic.

Epics can be prioritized the same way that you prioritize features on the features board.

Although epics reside within the workspace and release where they will be completed, you can assign an epic to child features from multiple workspaces and releases.

Support - Introduction to epics - inline image (epics board)

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Manage epics

The Features tab in your navigation includes four different ways to manage your epics and features. Depending on your workspace type, some of these are disabled until you customize your navigation to show them. The available pages are:

  • Board: A view of all your epics and features across all your releases and parking lots.

  • Details: The details view of epics and features in a given release.

  • List: A prebuilt list report of your epics and features.

  • User story map: A view of how your work affects your user's journey.

  • Workflow: A kanban-style view of your initiatives, epics, features, and requirements.

To switch between your views, you can use the navigation bar at the top of your page. However, if you have used filters to focus your view of your epics, use the Change view type dropdown to switch between several common views while retaining any filters you have added.

Note: Filters you add yourself will transfer to a new view. Page filters — filters associated with the original view that cannot be removed — will not appear on the new view.

Your View type options are:

  • Board: A view of all your epics and features across all your releases and parking lots.

  • List: A prebuilt list report of your epics and features.

  • Workflow: A kanban-style view of your initiatives, epics, features, and requirements.

  • Roadmap: The features roadmap is one of the most useful ways to visualize the progress of your epics and features.

Let's focus on the two most commonly used views to manage epics: the features board and the features detail views.

The Features → Board page shows epics, features, and their associated releases. Epics and features can be rearranged into a priority order within a release by dragging them to their desired position.

To find specific epics, you have two search options.

  • Use the in-page search bar to filter your board to only view specific epics, by searching for epic cards that include the text of your search terms in their Name, ID, or any fields visible on the card.

  • Run an account-level search while you are on the features board. Enter your search terms, then click into the Features board tab to see the relevant results from your features board.

The Features → Details page displays one epic at a time, allowing you to see every detail at a glance and a collapsible list of other epics in the same release to the left.

Note: The Features → Details page is hidden by default for new Aha! accounts. If you would like to enable it, you can do so by customizing your menu navigation.

You may find it useful to break down the work being done in an epic even further, using features, to-dos, and comments.

  • Features are the fundamental unit of work. You can define them with descriptions, requirements, attachments, and mockups that articulate the exact challenge that you are trying to solve. You can organize them into releases (containers for work organized around a release date) and then use the epics view on the Gantt chart to see how your features contribute to the progress of your epic. Click the Related tab, then click Add to add one.

  • Comments allow you to collaborate on a single feature without losing track of the conversation. Anyone on your team can comment on a feature by clicking the Comments tab, then clicking Add comment. Type the @ key to tag members of your team and the # key to link another Aha! record.

  • To-dos are as simple as they sound. They allow you to assign a piece of a feature to one or several people. Click the To-dos tab on a feature card, then click Add to-do to create one. Then, describe it and assign it to a member of your team.

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Report on epics

Once you have your epics defined, you can create reports to share with your stakeholders. The toggle that appears on the features roadmap allows you to visualize the epics that will be shipping in upcoming releases. You can also build custom analytics reports and roadmaps with data from epics.

Support - Introduction to epics - inline image (roadmap)

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Show epics on the Gantt chart

It can be helpful to visualize epics in a Gantt view to see how your releases affect your epics. Navigate to Releases → Gantt to see this view.

Support - Introduction to epics - inline image

To show epics on the Gantt chart, click the Epics button at the top of the page. You can customize this view just as you can the releases view, including the ability to add dependencies between features and epics.

There are three differences to note:

  • You can choose to color the bars by Workspace or Release as well as Status, Assignee, and Type.

  • You can see a new field at the top of the Gantt view called Release names. Click this to see the Release dates of the releases in the date range you have chosen.

  • You can sort epics by their Aha! Score in addition to their Start date, End date, or Name.

    Note: If the data you sorted by changes over time (or if you drag the epics to create a custom sort order), your Gantt chart will not automatically re-sort itself. If you ever want to re-sort your data by one of these options, just reselect that option from this submenu.

Features with and without Date ranges will appear in the epics view, at the start of an epic with hazy borders to their bars.

  • Assign dates to a feature by clicking and dragging its bar on the Gantt view or by clicking on it to open the feature detail drawer.

  • Hide the feature from the Gantt view by clicking the More options button beside the feature's name and selecting Remove from Gantt. This will not remove the feature from the epic, it will just hide it from the view. To display the feature again, click the More options button beside the epic and select Show hidden feature.

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Use epics in integrations

Epics are available to integrate with any 2.0 integration.

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