Enhance your portal
Take your ideas portal experience to the next level. Create dynamic ideas forms, use a custom domain, and translate your portal into multiple languages. Share product announcements via custom portal pages. And, if you use Aha! Roadmaps and Aha! Ideas Advanced together, you can publish a live, interactive roadmap.
Collect more ideas
Integrate with Salesforce and Zendesk to ensure ideas from other systems are never lost. Sync account and opportunity data from Salesforce to contextualize feedback and evaluate the business value of requests. Enable proxy voting so internal teams like sales and support can vote on behalf of customers.
We use the integration with Salesforce to better understand who is asking for what. This helps us analyze different customer segments and make data-driven prioritization decisions.Jerimiah Rudden
Senior Manager, Product Strategy and Operations, Genesys
View feedback by organization
Analyze feedback trends at the individual, company, and segment level — so you can delve deeper into what your customers need and prioritize their requests accordingly. Run segment analysis, generate charts, and quickly get the insights you need.
Increase customer research
Reach more customers by expanding your feedback channels. Host virtual focus groups and start live or asynchronous conversations right in your application. You will have more meaningful discussions with your customers about what they really want. Then use polls to reinforce your findings with quantitative data.
Access powerful feedback capabilities with Aha! Ideas Advanced
The Aha! Ideas Advanced plan includes everything in Ideas Essentials — custom-branded ideas portals, unlimited portal users, and idea prioritization — and the functionality below to help you better understand your customers.
Segment by organization
Create dynamic forms
Surface the most relevant questions for portal users and gather the right details with dynamic forms.
Gather In-app feedback
Host empathy sessions
Define a topic and invite users who voted or commented on related ideas to an online empathy session.
Create feedback polls
Bring quantitative insights into your decision making by adding feedback polls to your ideas portal.
Enable proxy voting
Empower sales and support teams to capture feedback and vote on behalf of customers with proxy voting.
Integrate with CRM systems
Customize your portal
Automate idea management
Streamline your routine tasks to assign, review, and respond to feedback with automation rules.
Publish custom portal pages
Publish a roadmap, report, or note on your ideas portal with custom portal pages to share updates.
Create advanced reports
Build sophisticated reports and charts to identify feedback trends and prioritize the highest value ideas.