Aha! Ideas account settings
Account-level settings affect your entire Aha! account, including all workspaces in your hierarchy and all users.
This article will explain each account setting in the Account section. You need to be an administrator with account user permissions to access this section of the account settings.
Open your account settings by clicking on Settings ⚙️ → Account. Click any of the links below to skip ahead.
Or explore more settings articles:
Account | Workspace | Integrations | Personal |
Profile
Like your personal profile (in Settings ⚙ → Personal → Profile), this first section of the account settings allows you to control the look of your account and the experience new users have when they first join it.
Account profile
First, we'll examine the settings that affect your Account profile.
The Name field should be the name of your company (e.g. "Fredwin Technologies"). After you update it, click Update account profile to save your changes.
The Custom domain field is the domain name that you will give to your users to access your account (e.g. "https://yourcompanyname.aha.io."). You select it when you first sign up for an Aha! trial.
It is possible to change your account's custom domain name, though it is a fairly significant undertaking. A domain name change will affect your Aha! account, your Aha! data, and any ideas portal(s) you have.
You can change your account's domain name to anything that has not already been taken. If the name you want has been taken, please contact our Customer Success team and we will see if we can help.
A domain name change will affect any bookmarks and saved links to your Aha! account, including reports. Those links will need to be updated.
If your account has enabled single sign-on (SSO), you will need to modify the integration to reflect the domain change.
All webhooks being used by third-party engineering tool integrations should be updated to include the new domain name in order to guarantee that Aha! will continue receiving updates.
To change your domain name:
Ensure that all other users are logged out of your Aha! account so they do not receive error messages.
Go to Settings ⚙ → Account → Profile.
Type your new domain name in the Custom domain field.
Click Update account profile.
The Fiscal year start field allows you to set your company's fiscal year using the associated dropdown menu. The month you select here will be used to calculate quarterly fields (Q1, Q2, etc.) in your account's reports and calculations.
After you update it, click Update account profile to save your changes.
Custom branding
Next, let's look at settings that allow you to establish your account's Custom branding. Your custom branding will appear to account users and in reports.
Your Primary logo and optional Custom background color will appear in the top-left corner of your account, in the user onboarding Link text, and at the bottom of any presentation published as a webpage.
Your Primary logo will also appear at the bottom of reports that are published as webpages. You should upload an image with a transparent background.
Note: Each logo you upload should be at least 480x300 pixels and ideally in a ratio of 1.6:1.
User onboarding
When your team members first join your Aha! account, they will see our Quick start guide, which will help welcome them to Aha! and invite them to collaborate with the rest of their team.
Your company might have its own internal standards and best practices for Aha! users on your account. If so, you can present your customized user onboarding alongside the Aha! Quick start guide.
The text you choose in Link text (e.g. "Learn our internal best practices") will display to new users when they see the Quick start guide.
The link you choose in URL should link to your own onboarding content. When users click the Link text, they will be taken to the URL you choose.
If you have selected a Primary logo in the Custom branding settings, it will display to your users as well.
Security and single sign-on
These settings affect the information in your Aha! account, including who can access it and how you choose to share it. Let's start with enabling two-factor authentication.
Two-factor authentication can improve your Aha! account's security by adding another level of protection to the login process. When you first log in, an integrated security platform sends a message to your phone (mobile or landline) asking you to confirm that you are the person who initiated the login. Once you confirm, the login is successful.
If you did not initiate the login attempt, you can deny the attempt and avoid a security breach.
We have integrated Aha! with Duo Security for two-factor authentication. Duo offers several authentication techniques, simple configuration, and a free plan for small teams.
If enabled, two-factor authentication applies to all users in your Aha! account.
Enable 2FA for your account
An Aha! administrator must first sign up for a Duo account. There is no need to add your Aha! users to Duo manually — they will be added automatically the first time they log in to Aha! after two-factor is enabled.
In Duo, navigate to Applications and select Protect an Application. Set the Type to Web SDK, and Name your application "Aha!" (or something similar).
Use Duo's default settings and copy the Integration Key, Secret Key, and API hostname values for when you move to Aha! to enable two-factor authentication.
In Aha!, navigate to Settings ⚙️ → Account → Security and single sign-on → Duo Security two-factor authentication.
Enter the values you copied from Duo into the appropriate Aha! fields, then click Update authentication.
Test the authentication by using a different browser (or a different device), so that you can change the settings if they are wrong. In your alternate Aha! instance, try logging in. After entering your email address and password, you will be prompted to enroll in two-factor authentication.
To configure 2FA for your account, follow these steps:
The first time you log in to Aha! after 2FA has been enabled, you will see a pop-up. Click Start Setup to continue.
You will be prompted to select the device that Duo will use to verify your login attempts. We suggest using your mobile phone.
Enter your location, phone number, and type of phone.
If you have selected your mobile device, launch the app store to download and install the free Duo app.
Note: We strongly suggest that you tap OK when asked if Duo Mobile should be able to send push notifications to you. This is important because when you log into the Aha! web application, you will automatically receive a notification on your phone. After you hit Confirm on your phone, you will automatically be logged in to your Aha! web account.
To set up a new mobile device for 2FA, follow these steps:
If you replace your device, you will need to reactivate your account in order for Duo's push notifications to function.
If your Duo administrator has you set up to manage your own devices, you can do this yourself. Otherwise, you will need to contact the Aha! administrator with admin access to your Duo account to send an activation link to your new device.
Single sign-on
The Single sign-on section of the settings allows you to enable single sign-on (SSO) in your account.
Aha! supports SAML 2.0 and G Suite as identity providers. Use the Identity provider dropdown to select your preferred identity provider, and follow the prompts to enable SSO and apply it to specific workspaces or parent lines. Click Enable to enable SSO.
External webpage security
The External webpage security setting allows you to enable or disable the ability for users in your account to share saved Aha! views as webpages.
Document previewer control
The Document previewer control setting enables and disables document previews.
Aha! generates previews of files attached to Aha! records using Google. The preview allows you to view the attachment without leaving Aha! and opening another program. If you do not want this option to be available to you — if you want your users to access attachments in their program of origin for security reasons, for example — you can disable it here. Click Update preview control when you have made your selection.
File storage control
The File storage control settings allow you to adjust the file storage system that users in your account can access.
Many teams use file storage systems to share and collaborate on files, mockups, contracts, or any other relevant information. Aha! supports integrations with four file storage products:
You can enable or disable the integration(s) of your choice here. Click Update storage information to confirm your choice.
Sync to calendar control
Use the Sync to calendar control setting to integrate Aha! with your preferred calendar application.
If you Allow calendar sync, your Aha! account users will be able to navigate to their My work page or a saved calendar report, click the Share button, and then Sync to calendar. When they do so, they will send their to-dos or their saved calendar from Aha! to their calendar.
Click Update sync control to save your changes.
Allow list IP Addresses for On-Premises Systems
The Allow list IP Addresses for On-Premises Systems setting is a helpful note for users who need to add IP addresses as exceptions to their firewall so that their integrations (such as an integration between Aha! and your developer tool) will flow correctly. It will list the source IP addresses for your account.
Improving reception of emails from Aha!
The Improving reception of emails from Aha! setting is another helpful note for users who need to allow list Aha! notification email or IP addresses so that Aha! notifications do not get lost in your account users' spam filters.
External sharing
Users in your account can sync their to-dos and key dates with external calendars and share specific Aha! views as webpages. All of these are great options for productivity and clarity — but all of them also need administrative moderation. The External sharing settings show you all records that have been synced, shared, or published outside of your Aha! account in two tabs: Sync to calendar and Shared as webpage.
Use the Sync to calendar tab to see all calendar syncs in your account by user and timestamp. You can Revoke access if necessary.
Use the Shared as webpage tab to see all Aha! views that have been shared as webpages — by user, report type, and timestamp. You can Change settings if necessary. From these settings, you can disable the external webpage, or generate a new URL.
All activity
The All activity setting shows you an audit log of all the activity for a given user and allows you to filter by date, workspace, or user.
Click the hyperlinks throughout the list to see details about an action or to pull up a drawer view on the Aha! record in question.