Aha! Develop | When to use imports over importers

Imports and importer extensions both pull work into your Aha! Develop account. Though the names are similar, they have distinct uses.

You can create your own importer extension with your tool of choice by following these steps.

	Importer extension contributions	Imports
Import amount	One record at a time	Many records at once
Record creation	Creates a copy of the original record in your Aha! Develop account. There is no link to the original record.	Creates new records in your Aha! Develop account. There is no link to the original records.
Use case	Pull individual Zendesk tickets that have been escalated to a development team into your workflow board. Pull user stories from a development tool like Jira, GitHub, Rally, or Trello into a sprint while you are trialing Aha! Develop.	Move an entire backlog into your Aha! Develop team. Invite an entire development team to your Aha! Develop account at once.
Examples	Jira GitHub Rally Trello Zendesk	CSV Trello
More information	Importer extension contributions Build your first importer extension	CSV import Trello import