Move a linked record to another Aha! workspace

If you are using a 2.0 integration with Jira or Rally, you can freely move records between workspace if you have met the prerequisites. For all other integrations, this article describes the process for moving integrated records from one workspace to another.

Integrations between Aha! and your development system are configured on a per-workspace basis within Aha!

As such, moving an integrated record between workspaces in Aha! requires that record to be re-integrated using the new workspace's integration. The previous integration link will be removed as soon as the feature is moved.

With 2.0 integrations, the process of re-integrating is simple. Every 2.0 integration has the ability to Link to an existing record, which allows linking an existing record in Aha! to an existing record in your development system.

To use this ability, open an Aha! record, then click Link to existing record in the Integrations dropdown on the Overview tab, and then select the existing record in your development system.

Support - Move a linked record to another Aha! product - inline image

Note: The record you are linking to will have to exist in an area within your development system that the new workspace's integration is configured for.

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