Aha! Ideas | Portal SSO | Microsoft Azure Active Directory (Azure AD)

You can use Microsoft Azure Active Directory (Azure AD) as an identity provider for ideas portal users in Aha! based on SAML 2.0. You will need to be an administrator in Aha! Ideas and in Azure AD to configure SSO.

Click any of the following links to skip ahead:

In Aha! Ideas

  1. Navigate to Settings ⚙️→ Account → Ideas portals or Ideas → Overview. You will need to be an administrator with customizations permissions to configure an ideas portal.

    1. From your account settings, click the name of the ideas portal you wish to edit.

    2. From Ideas → Overview, click the pencil icon by the name of the ideas portal you wish to edit.

  2. Once you have your portal settings open, navigate to the Users tab, and the SSO section.

  3. Click Add new provider.

  4. Choose SAML as your identity provider Type. Click Save.

  5. The SAML 2.0 configuration will display. Leave this open for reference in the next set of steps.

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In Azure AD

  1. Log in to Azure AD. If you have not already done so, select the Azure Active Directory service from the left sidebar.

  2. Click Enterprise applications.

  3. Select All applications from the Application type dropdown.

  4. If you do not see Aha! as one of your available applications, you may need to add it. Click New application.

    1. Scroll or search for Aha!, then select it.

    2. Click Create.

    3. In the getting started form, Name your application, then move on to the SAML SSO configuration quick start guide.

  5. On the Aha! application integration page, find the Manage section and select Single sign-on.

  6. On the Select a Single sign-on method page, select SAML.

  7. On the Set up Single Sign-On with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

  8. On the Basic SAML Configuration section, perform the following steps:

    1. In the Sign on URL text box, copy the URL from the Aha! ideas portal SSO settings by navigating to Users → SSO.

    2. In the Identifier (Entity ID) text box, copy the URL from the Aha! ideas portal SSO settings by navigating to Users → SSO.

  9. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.

  10. On the Set up Aha! section, copy the appropriate URL(s) based on your requirement.

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Back in Aha! Ideas

  1. Update your SSO configuration and change Settings using to Metadata File.

  2. Upload the Federation Metadata XML that your downloaded from Azure AD.

  3. Enter any remaining fields following the SAML 2.0 configuration instructions.

  4. Click Enable SSO to complete the configuration.

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Note: This article discusses functionality that is included in Ideas Advanced. Please contact us if you would like a live demo or would like to try using it in your account.


Share your SSO configuration between portals (Advanced plan)

If you have added Ideas Advanced functionality to your Aha! account, the process to create and assign an identity provider looks a little different.

  1. Follow the same steps in Azure AD listed above.

  2. Navigate to Settings ⚙️→ Account → Ideas portals or Ideas → Overview. You will need to be an administrator with customizations permissions to configure an ideas portal.

    1. From your account settings, click the name of the ideas portal you wish to edit.

    2. From Ideas → Overview, click the pencil icon by the name of the ideas portal you wish to edit.

  3. Once you have your portal settings open, navigate to the Users tab, then the SSO section.

  4. Select Add new provider from the Identify Provider dropdown.

    1. Name: Name your identity provider.
      Note: We recommend that you name your provider something easily recognizable to the different portals that might want to use it, like Employees, or Customers.

    2. Type: Choose SAML as your identity provider type.

    3. Click Save and continue in Aha!

    4. Enter the remaining fields following the SAML 2.0 configuration instructions.

  5. Click Enable SSO to enable your identity provider.

To share your identity provider configuration between multiple ideas portals:

  1. Open each portal's settings.

  2. Once you have your portal settings open, navigate to the Users tab, then the SSO section.

  3. Select the identity provider you just created from the Identity provider dropdown.

  4. Congratulations! You just shared your configuration with another portal.

  5. Repeat these steps for each portal you wish to use the shared Identity provider configuration.

You can manage your identity provider configuration — and the portals that use it — from the Identity providers tab in Settings ⚙️→ Account → Ideas portals.

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Troubleshooting

If you run into trouble, we have gathered common SSO configuration issues into one article, along with common resolutions.

The best place to start in most of these situations is the integration log messages for your SSO configuration. Those messages will help diagnose and solve the problem.

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If you get stuck, please reach out to our Customer Success team. Our team is made up entirely of product experts and responds fast.

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