Aha! Knowledge | Knowledge base branding

You can apply custom branding to make your knowledge base an extension of your brand — letting customers know they are in the right place.

Click any of the following links to skip ahead:

Access branding settings
Choose a color
Upload a logo
Upload a favicon

This article discusses functionality that is included in the Aha! Knowledge Advanced plan. Please contact us if you would like a live demo or want to try using it in your account.

Access branding settings

To apply custom branding to your knowledge base, access the Share menu from the parent document of your published knowledge base. Then navigate to Web Customization Settings Branding.

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Choose a color

This color setting affects links and buttons in your knowledge base. Click the color icon to select a color or enter your own custom color using a hex code. You can also revert to the default Aha! Knowledge color if you need to.

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Upload a logo

Upload your company, product, or knowledge base logo here. It will be visible in the upper left corner of your knowledge base website. The optimal size and dimensions for your logo would be 480px by 300px, with a preferred aspect ratio of 1.6:1. Click Remove logo to remove your logo. Top

Upload a favicon

Upload a favicon here. It must be .png, .gif, or .ico, and 16x16 pixels. Click Remove Favicon to remove your favicon.

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