An idea in an ideas portal with comments

Crowdsource customer feedback

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Build what customers really want

Collect new ideas from customers and promote the best ideas to your roadmap using built-in idea management software

Empower your community to submit requests via a branded ideas portal
See a complete overview of all submitted ideas and top contributors
Automatically notify submitters when the status of their ideas change
Configuring ideas portal

Create a hub for ideas

Integrate customer feedback directly into your product roadmap. Aha! Roadmaps includes essential idea management capabilities from Aha! Ideas — so you can capture, review, and prioritize requests in one place. Create as many ideas portals as you need and choose the right access for each one: private or public. Then customize everything from the colors and URL to the submission form, and email communications.

An idea in an ideas portal with comments

Gather feedback

An ideas portal is a hub for innovation. It is where your customers, partners, and employees come to submit new ideas and vote on existing ones. Portal users are unlimited to encourage the most feedback. Your community can browse recent, trending, and popular ideas or filter by category. Pinned ideas put a spotlight on specific suggestions, encouraging people to add more comments.

Review every idea

Manage recently submitted ideas in a single view. Organize ideas within categories and assign them to a teammate for further review. See information about each idea, including its creator, title, and description. Enhance it by adding tags, attachments, and custom fields. Control the visibility of ideas based on different user types in your ideas portal.

Ideas list

Analyze idea value

You will receive more ideas than you have time to implement. Score each idea against your goals and create a list report to see which will have the most impact. View top ideas by vote count and analyze trends by category — so you can quickly identify what is most important to your customers.

Ideas submission thank you email

Send status updates

No more manual updates. A powerful built-in notification system automatically keeps your community informed. It thanks them for submitting ideas and notifies them when the status of an idea changes, an administrator gives a response, or someone adds a new comment. This is a great way to show how responsive you are to your customers' needs.

Promote the top ideas

Customize your ideas workflow to efficiently manage requests from submission to review. Once you rank ideas by their business value, it is time to get busy. Promote high-value ideas directly into work items with just one click. This way, you can seamlessly include customer feedback in your planning process to better drive decision-making.

Ideas Advanced

Need more insights?

Add on Aha! Ideas Advanced to expand feedback channels, prioritize by revenue, use AI to identify themes, and more.

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