Discover exactly what your customers want
Create a portal
Make your ideas portal your own. Add as many ideas portals as you need and choose the right access for each portal — private or public. Fully brand your portal with your own logo, colors, and URL. Customize everything from the idea submission form to email communications and terminology so your portal feels like a natural extension of your product.
An ideas portal is a hub for innovation. It is where your customers, partners, and employees come to submit new ideas and vote on existing ones. Portal users are unlimited to encourage the most feedback. Your community can browse recent, trending, and popular ideas or filter by category. Pinned ideas put a spotlight on specific suggestions, encouraging people to add more comments.
Review every idea
Manage recently submitted ideas in a single view. Organize ideas within categories and assign them to a teammate for further review. See information about each idea including its creator, title, and description. And enhance it by adding tags, attachments, and custom fields. Control the visibility of ideas based on different user types in your ideas portal.
Analyze idea value
You will receive more ideas than you have time to implement. Score each idea against your goals and create a list report to see which ones will have the most impact. View the top ideas by vote count and analyze trends by category — so you can quickly identify what is most important to your customers.
Give status updates
No more manual updates. A powerful, built-in notification system automatically keeps your community informed. It thanks them for submitting the idea and notifies them when the status of an idea changes, an admin gives a response, or a new comment is added. This is a great way to show how responsive you are to your customers' needs.
Promote the top ideas
Customize your ideas workflow to efficiently manage requests from submission to review. Once you rank ideas by their business value, it is time to get busy. Promote high-value ideas directly into work items with just one click. This way you can seamlessly include customer feedback in your planning process — to better drive decision making.