An idea in an ideas portal with comments

Crowdsource customer feedback

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Build what customers really want

Collect new ideas from customers and promote the best ideas to your roadmap using built-in idea management software

Empower your community to submit and vote for requests via a branded ideas portal
See a complete overview of all the submitted ideas and top contributors
Idea submitters are automatically notified when the status of their idea changes
Configuring ideas portal

Create a portal

Make your ideas portal your own. Add as many portals as you need and choose the right access for each one — private or public. Fully brand your portal with your own logo, colors, and URL. Customize everything from the submission form to email communications and terminology so your portal feels like a natural extension of your product.

An idea in an ideas portal with comments

Gather feedback

An ideas portal is a hub for innovation. It is where your customers, partners, and employees come to submit new ideas and vote on existing ones. Portal users are unlimited to encourage the most feedback. Your community can browse recent, trending, and popular ideas or filter by category. Pinned ideas put a spotlight on specific suggestions, encouraging people to add more comments.

Review every idea

Manage recently submitted ideas in a single view. Organize ideas within categories and assign them to a teammate for further review. See information about each idea including its creator, title, and description. And enhance it by adding tags, attachments, and custom fields. Control the visibility of ideas based on different user types in your ideas portal.

Ideas list

Analyze idea value

You will receive more ideas than you have time to implement. Score each against your goals and create a list report to see which will have the most impact. View top ideas by vote count and analyze trends by category — so you can quickly identify what is most important to your customers.

Ideas submission thank you email

Give status updates

No more manual updates. A powerful, built-in notification system automatically keeps your community informed. It thanks them for submitting the idea and notifies them when the status of an idea changes, an admin gives a response, or a new comment is added. This is a great way to show how responsive you are to your customers' needs.

Promote the top ideas

Customize your ideas workflow to efficiently manage requests from submission to review. Once you rank ideas by their business value, it is time to get busy. Promote high-value ideas directly into work items with just one click. This way you can seamlessly include customer feedback in your planning process — to better drive decision making.

Ideas Advanced

Need more insights?

Add on Aha! Ideas Advanced to expand feedback channels, prioritize by revenue, use AI to identify themes, and more.

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