December 4, 2017
Hey Boss: You Are Setting Me Up for Failure
A terrible first day at a new job. You show up only to find your wonderful new boss is not ready for you. Nobody greets you. I would like to say I am making this up — but…
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November 28, 2017
How Good Product Managers Deliver Bad News
I have some bad news. And it will not be surprising for most product managers. Our job frequently involves telling people things they do not want to hear. In fact, I…
November 27, 2017
The Product Manager vs. the Business Analyst
“What is the difference between a product manager and a …?” You can fill in the rest of that question with more than a half dozen job titles — engineering manager, scrum…
November 16, 2017
How to Be Transparent at Work (Without Making People Cry)
Extreme openness. This was the original intention of the open-office design. Breaking down walls would also break down barriers — everyone could exchange ideas throughout…
November 14, 2017
Your Company Is Not a Democracy
We are living in unsettling times. In 2016, you may have found yourself saying “What?!” out loud a lot. And I am betting that this year your knee-jerk response has…
November 13, 2017
How to Silence the Office Donkey
My friend Mary recently shared a recurring nightmare. It involved a twisted metamorphosis into a donkey. It was Disney’s fault — specifically, the film Pinocchio. You…
November 7, 2017
Hey Product Manager: Your Sales Team Is Not Excited
Imagine that your job is to sell pencils. Number 2 pencils, to be specific. Your sales pitch is basic. “Classic wooden pencils! You can sharpen, write, and erase!” There…
November 3, 2017
6 Blog Posts for Forward-Thinking Product Managers — October 2017
“I cannot believe it is almost 2018.” You will be hearing this from your family and friends pretty soon. But if you are a product manager you can believe it. This is…