Career success

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What This CEO Learned After Writing More Than 100 Blogs in 2017
December 27, 2017
What This CEO Learned After Writing More Than 100 Blogs in 2017

I have a hard time slowing down. A voice in my head always says, “Why wait? Keep going.” So, I almost never stop. I quickly move forward from finishing one project to…

10 Gifts for Product Managers in 2017
December 21, 2017
10 Gifts for Product Managers in 2017

Are you panicking yet? It is that time of year. Last-minute gift shopping. Maybe you are rushing off to the mall or paying extra for overnight shipping. Or, if you…

The One Thing Successful Founders Do to Create Winning Teams
December 20, 2017
The One Thing Successful Founders Do to Create Winning Teams

Were you an awkward teenager? Not yet an adult but not a kid anymore. I know there were times when I was not quite sure where I fit in and what my role was. This is the…

Hey Customer: Stop Treating Me Like a Jerk
December 19, 2017
Hey Customer: Stop Treating Me Like a Jerk

Angry customers. I have encountered a few. And I bet you have too — even if it was just in passing. Have you ever walked into a store and a rage-filled return in…

The Product Manager’s Playbook: How You Can Build Trust
December 15, 2017
The Product Manager’s Playbook: How You Can Build Trust

I do not envy substitute teachers. While most of the class will follow the new leader, there are always a few kids who misbehave in ways they would not dare with the…

Use These 4 Words to Be More Productive in 2018
December 13, 2017
Use These 4 Words to Be More Productive in 2018

One day. Then two more. Still silence. This was several years ago when I was working at a large software company. I had sent an email to a colleague, hoping to address an…

We Reviewed 1,452 Customer Ideas in One Year  — This Is How We Did It
December 12, 2017
We Reviewed 1,452 Customer Ideas in One Year — This Is How We Did It

There are certain phrases that make a product manager cringe. For me, it is when customers refer to  the process of submitting feedback as throwing ideas into a “black…

6 Signs You Love Your Job
December 5, 2017
6 Signs You Love Your Job

“You cannot improve what you do not measure.” This is what I wrote the first time I asked our team at Aha! to evaluate our own company. I wanted to know how people really…