July 10, 2017
Stop Your Next Presentation to Honor the Now
I am always thinking about what’s next at work. (Even on vacation sometimes, like now.) But at our recent all-team meeting I made a conscious decision to stop. And I did something…
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July 7, 2017
I Promise You Will Love This Company Offsite
Do the words “offsite quarterly business review” or “annual sales kickoff” make you want to run far, far away? You are not the only one. Sitting through endless presentations in…
June 27, 2017
Product Managers: Celebrate the Interruptions
You start the day off ready to cruise through your schedule and To-do list. And then… the speed bumps appear out of nowhere. Impromptu meetings. Last-minute requests. Fire…
June 26, 2017
There Is a New Animal in Silicon Valley
There is a new animal in Silicon Valley. And it is nothing like the unicorns you have read about in the past. This new beast is not quite as flashy. It moves a little slower than…
June 22, 2017
How This CEO Learned to Let Go
“We no longer want to work with you.” I once had to say this to a well-known multinational technology company. Our team at Aha! had met with them eight times and they were still…
June 19, 2017
What a 7 Year Old Taught Me About Team Spirit
“Dear Future Me, I hope I work at Aha! And live at the beach. Love, Carson” An Aha! teammate recently shared this note with the company. It was from his 7-year-old son’s school…
June 14, 2017
Product Manager to Customer: “What Do You Really Want?”
Listen to the customer. This is the advice given to many product managers. But what if you are listening — yet hearing all the wrong things?
June 13, 2017
10 Steps Product Managers Take to Get to The Lovability Line
I bet you can think of at least a few customers who absolutely love your product. They are vocal, share positive feedback, say that you “get” them, and advocate for your company.…