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I bet you can think of at least a few customers who absolutely love your product. They are vocal, share positive feedback, say that you “get” them, and advocate for your company.…
Work is life and life is work. It is not always fair or easy. There are good days that remind you why you love what you do. You finish an important project or receive an…
I will never forget that day. I had just started a new job after finishing graduate school and moving back to the San Francisco Bay area. I showed up at the specified time and…
I bet at some point, you have done it — you hid from a salesperson. You did not want to be rude, but you also did not want to be bothered with the hard sell. The goal was to get…
My mother-in-law was recently in town visiting. When the conversation turned to work, I filled her in on how things were going with Aha! and how our fully distributed team was…
“Why do you care so much?” “Stop trying so hard.” You may have heard this from a well-meaning colleague or, even worse, from your own boss. But why would someone want you to care…
My career will be defined by the prevalence of the internet. Yours likely will be too. And we are still experiencing an incredible acceleration of the use of technology. But one…
Pop quiz: How long do customers use your product? What screens do they visit most? How much data do they enter? These questions might have you dreaming of an analytics dashboard…
