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The best customer interviews feel less like information-gathering and more like joint investigation. Use this list of 20 thoughtful prompts to uncover tangible insights and guide…
Interviews involve actively seeking new insights. Feedback comes to you. Both are essential for channeling the voice of the customer into product decisions — here's how.
You can follow every step of the product discovery process and still miss what matters. This post breaks down the subtle ways teams weaken discovery and offers practical…
Can AI really replace PMs? Not so fast. Human-centric skills increase the value of product management in this next generation of AI-driven software development.
AI tools are everywhere in product management — helping with everything from summarizing customer feedback to writing release notes. But how do you know if AI is actually…
A career built on problem-solving — Stephanie Sullivan shares how she transitioned into product operations and drives meaningful change at Outcomes.
Product teams need to have real conviction about the choices they make, which requires deep skill in the following areas: market assessment, competitive position,…
A career built on curiosity — Peter Bongiorno talks about breaking into product management, learning from customers, and what it takes to build great products.
Read our tips on how product managers can work better with different types of stakeholders. Get inspired to improve your communication as you collaborate to build lovable…
You cannot build everything — it is critical to consider factors like strategy, customer value, and effort to decide what is worthwhile.
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