Why Customer Success Means the End of Salespeople
I like to travel. The feeling of being surrounded by an unfamiliar culture and land is energizing. I am not so great at new languages, but do my best to mutter a few…
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I like to travel. The feeling of being surrounded by an unfamiliar culture and land is energizing. I am not so great at new languages, but do my best to mutter a few…
Lately I have noticed a trend in business magazines: talking about management like it is a game, with rules and strategies for winning. Some articles offer useful advice…
Candidates often feel like they are under scrutiny from potential employers — that is because they are. Their qualifications and experience are on display with each…
I have worked for a few terrific motivators and a ton of morale-destroyers. There was the founder who never stopped talking about how rich he was, the CEO who chased the…
“PM” is a confusing abbreviation. It refers to (at least) three distinct roles: the Product Manager, the Program Manager, and the Project Manager. These roles all have…
Leaders are not winning a popularity contest of late. Even though companies spent record amounts investing in leadership programs in the past decade, a recent poll by…
I read a lot of articles about product management. And recently I noticed a curious concept: the notion that product managers should do away with release dates. People…
A number of people I cared deeply about died last year. That hurts in a “suck the breath out of you for months” kind of way. And it ends up that you know the feeling too…