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How Confident Managers Stop the Office Bully
June 7, 2015

How Confident Managers Stop the Office Bully

Every office seems to have one – the one person everyone is hiding from and complaining about. You know him — the office bully. He is in some ways worse than a schoolyard…

The One Sign Your Employees Will Leave
June 5, 2015

The One Sign Your Employees Will Leave

Your department is growing quickly. Life couldn’t be better. Everyone is present and accounted for…hmmm…except Joe is not at his desk. In fact, it looks like he might…

Why Fear Kills Your Creativity
June 3, 2015

Why Fear Kills Your Creativity

I was blown away by the response of Sunday’s article, “Why Cruel Leaders Get All the Love.” More than 100,000 readers took time to read the post, and more than 250 left me their…

The 3 Best Ways to Love Your Customers
June 2, 2015

The 3 Best Ways to Love Your Customers

You have come to expect bad service. You hate calling the bank, right? You just know you will spend a good part of your morning on hold. And you can predict with accuracy how an…

Gifted Children Do Not Become Gifted Employees
June 1, 2015

Gifted Children Do Not Become Gifted Employees

Were you one of the lucky ones to be considered gifted in school? Chances are, you were not. Only 6-10% of school-age kids in the U.S. are labeled as gifted, needing enrichment…

Why Cruel Leaders Get All the Love
May 31, 2015

Why Cruel Leaders Get All the Love

Years ago, I worked alongside a man who was a real tyrant. He would bark orders at his direct reports, and they would practically jump out of their shoes to do as he asked. The…

Really, Leaders Should Stop Going Out to Lunch
May 28, 2015

Really, Leaders Should Stop Going Out to Lunch

I received quite a response to last week’s article, “Why Exceptional Leaders Skip Lunch.” I pointed out that working at your desk through your lunch hour was a good way to maximize…

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