Sorry, Boss — But Your Apology Stinks
It should be simple. But there are many ways to screw up a perfectly good apology. There is the over-apology — as if saying “I’m really, really sorry” carries more…
Career success
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12 Questions Smart Marketers Ask to Find the Perfect Job
Corporate. In one word that was my workplace culture three years ago. I was working at a top 10 SaaS company, supporting $400 million in annual revenue. We were big in…
User Interviews: 6 Best Practices for Product Managers
I learned a hard lesson early in my career — one that I never forgot. I was working on product strategy for a media company. Third party studies showed that prospective…
Please Do Not Send a Cover Letter Like This
I am often surprised by what people choose to send as cover letters. Typos, broken links, and rambling emails. I also see messages like this one: “I was looking for…
You Are Bored at Work — Go Ahead and Admit It
Are you allergic to boredom? If you like achieving I will bet you are. There is always something new to learn and do. But no matter how busy you are sometimes the boredom…
You Cannot Buy This Priceless Tool
Is there a fee for being happy at work? I recently saw an ad suggesting that there might be. A software company promised to boost employee engagement and retention with…
What Kind of Product Manager Will You Be in 2017?
“What kind of product manager will you be this year?” This was THE QUESTION that smacked me early on in my career. I had just come back from a holiday break and was…
Is "Good Enough" Really Good Enough for You?
Think back to your high school years. Remember that one kid who just seemed to have “it”? The classmate who everyone was sure would be a great success. Mine was smart and…
