How do you know which features will deliver the most happiness to your customers? Just ask and they will tell you. We know many of you use an Aha! ideas portal to do just that —…
Imagine that your job is to sell pencils. Number 2 pencils, to be specific. Your sales pitch is basic. “Classic wooden pencils! You can sharpen, write, and erase!” There is not…
Public speaking. I have learned to really enjoy it and consider it an honor. I have done a lot of it over the last ten years. Although I do understand the anxiety some people feel…
“I cannot believe it is almost 2018.” You will be hearing this from your family and friends pretty soon. But if you are a product manager you can believe it. This is because you…
I want to talk about a recurring meeting. You know, the one that makes you cringe. It pops up on your calendar and makes you wish you could quietly hit “decline.” Many years ago, I…
Our mission is to help you build great products and be happy doing it. And that means giving you a place to do everything from defining high-level strategy down to writing detailed…
There is a plague infiltrating your office. Sales? Already infected. Most of the other teams are sick now too. The symptoms make people act lifeless — paranoid thinking and…
Do you like spooky stories? I have one about an office worker named George. George liked his job and helping his team succeed. But he always felt like someone was creeping in the…
Teams are important to me. Growing up as an only child, I created “teams” of friends. I was fascinated by people who had backgrounds and strengths that were different from my own.…
I was recently talking with a CEO who was having trouble hiring and retaining good people. He was considering opening new locations and adding a few remote workers. His thinking?…
