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The Alpha Engineer
July 21, 2013

The Alpha Engineer

The Alpha Engineer rules Silicon Valley and all great technology ecosystems. He holds the highest rank in technical communities worldwide and is rewarded with the greatest access…

Help! — My Product Manager Lost His Mojo
July 14, 2013

Help! — My Product Manager Lost His Mojo

Brief periods of misdirection and confusion have happened to me and every product manager I have managed or worked with. When it happens, it’s everyone’s responsibility to…

Why Do We Build Products That Suck?
July 7, 2013

Why Do We Build Products That Suck?

Is your product unsatisfying to customers? Worse, do you hate working on it? It’s one thing for your customers who probably only need to tolerate it for less than an hour or so a…

All I Needed to Know I Learned at a Startup
June 16, 2013

All I Needed to Know I Learned at a Startup

I wanted to pause to consider all that I am grateful for and what — if any — advice I could pass along to my kids. And I had a revelation. My most important life lessons over the…

The Holy "Scrum" War
June 3, 2013

The Holy "Scrum" War

One of our generally mild-mannered beta customers caught me by surprise recently when he said, “Scrum zealots are like vegans and barefoot runners who keep trying to convert me.”…

Great Beta Programs — A Contrarian View
May 20, 2013

Great Beta Programs — A Contrarian View

If your goal is great customer feedback during beta, people actually need to use it, and that means they need to sacrifice to make the time. And people only sacrifice if what is…

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