How do the plans compare?
In the Premium plan, you pay for all users regardless of their role. In the Enterprise and Enterprise+ plans, you pay for the users who need to actively add and manage strategy, releases, and features. Unlimited Reviewers and Viewers are included in the Enterprise and Enterprise+ plans at no additional cost (read more about these user types under “Use Aha!”).
What are the billing options?
We offer both monthly and annual billing. You can pay by credit card for
all plans. Choose an annual plan for the additional option of invoice billing.
We support invoicing for annual plans with 5+ paid users. Contact us at
to be invoiced.
Can I manage paid users by teams?
Yes, this is offered via our Enterprise+ plan. You can set up paid seat groups.
They allow you to allocate licenses by team and assign administrators to each team.
Can I change plans after I sign up?
Yes, you can switch from monthly to annual payments. And you can also upgrade from the Startup plan to any other plan and switch between the Premium and Enterprise plans. Contact us if you want to make a change.
Can I add or remove users?
You can add or remove users at any time, but if you add users you will
be billed the prorated amount immediately, not on the next recurring bill.
Do I pay for Ideas portal users?
No. In all plans you can have unlimited Ideas portal users.