The Product Manager vs. Product Owner
Product managers adopt a more outward and strategic view while product owners take a more internal and technical approach. Read more about what sets these two positions…
Leadership
Set a clear strategy for company and product success so you stay grounded in what you want to achieve. Find practical advice on goal-setting, cross-functional planning, prioritization, and leadership.
Understanding the Heart of the Customer
Empathy is a skill. And as I have written before, it is required to innovate. Because while good product managers pair practical thinking with imagination and creativity,…
The Problem With Quiet Customers
Scroll through the review sites and you will see them. You might even recognize the names. There are the ones who loudly complain. And the ones who happily profess their…
Minimum Viable Product vs. Minimum Lovable Product
Minimum Viable Product (MVP) is cat food. Or at least that is how I described it when I first wrote about what I considered the Minimum Lovable Product (MLP) to be in…
The Founder's Paradox: How to Be Agile and Deliver Major New Product Functionality on Time
Shirt sizes. Points budgets. Spikes and a formal PMO. I recently received a thoughtful email from a CTO at a major software company after I spoke at an event on building…
Vision vs. mission vs. strategy
Every successful company needs a clear vision, mission, and strategy. Read on for a practical look at these 3 concepts and how they can set your company apart.
How Well Do You Really Know Your Customers?
Have you ever worked with a "Believable Brad?" This type of product manager sounds convincing — they know all the right things to say about customers and share impressive…
Sales Teams vs. Customer Success Teams
"What do you mean no salespeople?" When people find out that Aha! does not have a sales team, they are sometimes shocked — but always curious. The questions continue.…
