October 13, 2020
The Problem With Quiet Customers
Scroll through the review sites and you will see them. You might even recognize the names. There are the ones who loudly complain. And the ones who happily profess their…
Leadership
Set a clear strategy for company and product success so you stay grounded in what you want to achieve. Find practical advice on goal-setting, cross-functional planning, prioritization, and leadership.
October 8, 2020
Minimum Viable Product vs. Minimum Lovable Product
Minimum Viable Product (MVP) is cat food. Or at least that is how I described it when I first wrote about what I considered the Minimum Lovable Product (MLP) to be in…
September 29, 2020
The Founder's Paradox: How to Be Agile and Deliver Major New Product Functionality on Time
Shirt sizes. Points budgets. Spikes and a formal PMO. I recently received a thoughtful email from a CTO at a major software company after I spoke at an event on building…
September 24, 2020
Vision vs. Mission vs. Strategy
Every successful company needs a clear vision, mission, and strategy. Read on for a practical look at these 3 concepts and how they can set your company apart.
September 22, 2020
How Well Do You Really Know Your Customers?
Have you ever worked with a "Believable Brad?" This type of product manager sounds convincing — they know all the right things to say about customers and share impressive…
September 8, 2020
Sales Teams vs. Customer Success Teams
"What do you mean no salespeople?" When people find out that Aha! does not have a sales team, they are sometimes shocked — but always curious. The questions continue.…
September 1, 2020
15 Elements of a Brilliant Business Strategy
“The essence of strategy is choosing what not to do.” This is a quote from business strategist Michael Porter. His name might be familiar to you — he created Porter's…
August 27, 2020
The Founder's Paradox: Loving What Is Broken
I seek the "new-new." Developing new ideas, digging into new projects, solving new problems — these are the things that fuel me. It is easy to stay energized because…