Aha! Blog

Why Customer Success Means the End of Salespeople
January 18, 2016

Why Customer Success Means the End of Salespeople

I like to travel. The feeling of being surrounded by an unfamiliar culture and land is energizing. I am not so great at new languages, but do my best to mutter a few words and get…

One Secret Every Great Manager Knows About You
January 15, 2016

One Secret Every Great Manager Knows About You

Lately I have noticed a trend in business magazines: talking about management like it is a game, with rules and strategies for winning. Some articles offer useful advice for career…

7 People Mistakes Founders Make
January 11, 2016

7 People Mistakes Founders Make

I have worked for a few terrific motivators and a ton of morale-destroyers. There was the founder who never stopped talking about how rich he was, the CEO who chased the VP of…

5 Ways to Become a Better Leader in 2016
January 8, 2016

5 Ways to Become a Better Leader in 2016

Leaders are not winning a popularity contest of late. Even though companies spent record amounts investing in leadership programs in the past decade, a recent poll by Harvard…

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