Aha! Blog

December 21, 2017

10 Gifts for Product Managers in 2017

Are you panicking yet? It is that time of year. Last-minute gift shopping. Maybe you are rushing off to the mall or paying extra for overnight shipping. Or, if you…

December 19, 2017

Hey Customer: Stop Treating Me Like a Jerk

Angry customers. I have encountered a few. And I bet you have too — even if it was just in passing. Have you ever walked into a store and a rage-filled return in…

December 13, 2017

Use These 4 Words to Be More Productive in 2018

One day. Then two more. Still silence. This was several years ago when I was working at a large software company. I had sent an email to a colleague, hoping to address an…