Aha! Blog

Introducing Empathy Sessions
October 28, 2020

Introducing Empathy Sessions

Remember focus groups? In the movies they are always held in a conference room with a white board and a two-way mirror for observing people. But for anyone who has run one…

Understanding the Heart of the Customer
October 27, 2020

Understanding the Heart of the Customer

Empathy is a skill. And as I have written before, it is required to innovate. Because while good product managers pair practical thinking with imagination and creativity, the best…

Aha! Launches New Idea Management Software
October 20, 2020

Aha! Launches New Idea Management Software

Innovation is spurred by a desire to help others. From developing new products and services to improving processes, there are endless opportunities for you to enable others to be…

The Problem With Quiet Customers
October 13, 2020

The Problem With Quiet Customers

Scroll through the review sites and you will see them. You might even recognize the names. There are the ones who loudly complain. And the ones who happily profess their love for…

Meet the First Class of Aha! Fellows
October 5, 2020

Meet the First Class of Aha! Fellows

"To make a difference as a product manager and a member in my community." This is how one applicant to the Aha! fellowship program described their career goal. This answer deeply…

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