Auto-translate your knowledge base to support a global audience.
Translate your knowledge base into 70+ languages
When customers land on your knowledge base, they want answers — fast. But if the content is not in their preferred language, even the most helpful articles will fall flat. Now you can offer real-time translations in Aha! Knowledge, so people around the world can understand your documentation and confidently use your product.
Support a global audience from one set of documents. Aha! Knowledge now supports instant translation into more than 70 languages.
Aha! Knowledge gives you everything you need to create a well-structured, searchable knowledge base. Organize documentation into folders, apply tags to group related articles, and rely on AI-powered search to help customers get answers quickly. With real-time translation in Aha! Knowledge Advanced, you can now deliver that same experience across languages — without duplicating effort or managing separate sites.
To configure translations, head to the Overview section in your knowledge base settings. Choose the original language of your documentation to improve translation accuracy. Then, select the languages that best reflect your customer base.
Visitors will see a new Language dropdown menu in the bottom left corner of the page. When they select a language, the documentation will update — including navigation menus and document tree titles. In the example below, we made translations available in Italian, Spanish, Japanese, Arabic, and French. The experience updates instantly as the user navigates between pages.
Your customer's browser will remember their language choice for future visits.
Any new documents you publish are translated automatically. This way, you can rely on your knowledge base to stay accurate and up to date in every language.
Clear, localized content means customers can help themselves — wherever they are.
Thoughtful documentation reflects how much you value the customer experience. It deepens understanding and shows that you are invested in helping customers succeed at every stage. If you are using Aha! Knowledge Advanced, you can enable translations today. Want to upgrade your plan? Let us know — we are ready to help.
Upgrade to the Aha! Knowledge Advanced plan
Aha! Knowledge is the AI-powered product information hub. Choose the Aha! Knowledge Advanced plan if you need to share product documentation with customers and colleagues via public or private knowledge bases. Start a free trial of Aha! Knowledge now to explore all the advanced features. Or contact us if you would like to add it to your existing Aha! Roadmaps plan.
