Aha! Blog

7 Components of Your Complete Product Experience
April 27, 2017

7 Components of Your Complete Product Experience

“What is your product, really?” If you work for a technology company, you might think of it as the item you directly sell, the software that you ship, or the basic service you…

The 10 Building Blocks of Lovability
April 26, 2017

The 10 Building Blocks of Lovability

Rave reviews are unusual. For good reason. This kind of adulation is only reserved for the truly outstanding. Even artists who refine their craft for years may not be recognized…

How Product Managers Should Not Build a Product
April 25, 2017

How Product Managers Should Not Build a Product

You want to build something great. We all do. And we hope that customers will love our products as much as we do. But too many people cut corners simply because it takes hard work…

Just Launched! — Lovability the Book
April 24, 2017

Just Launched! — Lovability the Book

I hope that you do not hold it against me. But I love my job. And I think you should too. This is why I spent the last year writing words of happiness — words of love. I wrote them…

Your Boss Will Love This
April 20, 2017

Your Boss Will Love This

Why do some people work so much harder than others? Some might say they do it because of martyrdom or the pursuit of accolades. But my experience has shown that those who do more…

Love vs. Despise: A Tale of Two Companies
April 18, 2017

Love vs. Despise: A Tale of Two Companies

It was the best of companies, it was the worst of companies. One built something that the people loved. It poured energy into delighting customers. Eventually, it was rewarded with…

The Best Cover Letters That CEOs Love to Read
April 13, 2017

The Best Cover Letters That CEOs Love to Read

You are probably familiar with the “elevator pitch.” You know, the one-minute speech every seasoned salesperson has memorized to deliver at a moment’s notice. It may be a cliche,…

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