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Define operating procedures

Document product development processes to improve how teams work

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Standardize workflows
Define how work should be done so everyone follows the same approach
Provide total clarity
Makes roles, responsibilities, and decision-making processes explicit
Operate efficiently
Improve knowledge transfer and onboarding for new team members
Clarify your framework

Clarify your framework

Define how your team goes from discovery to delivery. Start by mapping out key stages in your product development process. Then, create standard operating procedures to establish processes and best practices for each activity. Capture this information in a central hub to make the team's approach clear for everyone.


Document every process

Document every process

Operationalize team procedures. Ensure there is no ambiguity — from establishing product discovery guidelines to reviewing customer feedback, managing product releases, and tracking bugs. Craft step-by-step instructions using custom templates and an AI assistant to generate high-quality content, fast. Add process flow diagrams to visually enhance your written documentation.


Gather input internally

Gather input internally

Make sure your documentation is easy to follow. Request feedback from colleagues and other stakeholders — assigning to-dos to streamline review cycles. Capture inline comments to note where you need more clarity and work on revisions together in real time. This drives alignment on the best way to perform key tasks and ensures the details are correct.


Facilitate knowledge sharing

Facilitate knowledge sharing

Publish your playbook for how to operate. Set up an intranet or private knowledge base — grouping documents into folders to keep everything organized. Then, share it with the team. Making your procedures readily accessible improves consistency, enabling everyone to deliver high-quality work faster. It also preserves organizational knowledge as teammates come and go.

Refine your processes

Refine your processes

Keep your operating procedures up to date. The world of product development evolves rapidly — requiring continuous process improvement. Check in with the team to see how everything is going and identify opportunities to drive better outcomes. Use version history to support internal reviews or meet compliance requirements. Automatically publish updates to ensure the team always has access to the most current information.

Top capabilities for defining operating procedures

Set up a central hub

Import existing documents, create new ones, and organize everything in folders

Document procedures

Use notes and whiteboards to capture information in the format that makes sense

Speed up writing

Draft faster with the AI assistant and standardized templates

Gather feedback

Invite colleagues to collaborate on documents asynchronously or in real time

Publish a knowledge base

Share key content via unlimited private knowledge bases


expert panel Aha! Roadmaps

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Try Aha! Knowledge now as a standalone tool or as a seamlessly integrated part of Aha! Roadmaps. Our product experts — who are all former product managers — would love to show you the possibilities.

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