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Integrate Aha! With Okta

Okta helps IT leaders transition from managing technology to designing and optimizing experiences for employees, partners, customers, and products. It is an integrated identity and mobility management service, that connects people to their applications from any device, anywhere, at anytime.

Aha! Okta Integration


Single sign-on allows users of your Aha! account to log in using your existing SAML enabled identity provider. This means users don’t have to keep track of yet another email and password. More importantly, it grants admins the ability to add and revoke user access centrally using your existing identity management tool.

SAML (Security Assertion Markup Language) is a standard protocol that provides identity providers a secure way to let a service provider, such as Aha!, know who a user is. It does this by sending Aha! a cryptographically signed XML document asserting the user is who they say along with some basic user information.


Step 1: Adding SSO

To get started go to the Account settings → Profile page and click “Enable SSO”. This will display the SSO settings where you can give your SSO provider a name (required) and add the details for you identity provider.

Aha! supports the SAML 2.0 standard which provides a couple ways to streamline configuration. Although each identity provider will have different interfaces and nuances most provide configuration metadata as a URL or downloadable file.

Step 2: Migrating existing Aha! users to SSO – will create a new user

In Aha! SSO users are kept completely separate from Email/Password based users to provide the best security possible. However, existing Email/Password users can be migrated to SSO users as long as they meet the following conditions:

  1. The user must not be associated with any other Aha! account
  2. The user hasn’t logged in with SSO yet since this will provision a new user for them

If a user meets those conditions you can simply find the user’s account in Account Settings → Users and select the user to migrate. Qualifying users will have an option available to change their Identity Provider from password to the name of your SSO provider. Once changed, the account will be able to login via SSO.

Step 3: Adding/removing users

To manage user settings go to Account Settings → Users where you will see a list of all users associated with the account. Users who login using Okta will be tagged with “Okta” (or whatever you named the integration) and are separate accounts from those who log in with an email address and password. Clicking on a user will allow you to edit their information and set products and roles as you would for a standard user.

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