Hangouts Chat helps teams collaborate through 1:1 chat and in dedicated groups called rooms. As cross-functional teams collaborate within a room, they need to receive key product updates as they happen. The Aha! integration for Hangouts Chat allows you to send customized product updates directly to a room in real time.
You can create Hangouts Chat integrations in Aha! at the account or product level. In the set-up process, you can choose what data is sent from Aha! to Hangouts Chat. All Aha! activity is held for five minutes before posting to Hangouts Chat to keep communication concise and avoid excessive messaging when an Aha! user is performing multiple edits at once.
We recommend setting a specific activity stream for each record type. This keeps Aha! updates organized while still keeping everyone informed of the things they care about — such as when your biggest customer submits a request or a release ships.
You need an Aha! account and a G Suite account to create this integration.
Create a webhook in Google Hangouts:
Create the integration in Aha!: