Whoa! Product Manager: Your Customer Despises You
I remember the first time a customer yelled at me. I was a senior product manager and the company was working on a new network optimization device — one we promised would…
From Brian
Uncensored advice about product development and building a high-growth software company from Brian de Haaff, co-founder and CEO at Aha!
Collection889 articles
Your Startup Is Failing — This Question Tells You Why
So you want to start a company. You have done your research. And you know it will be hard work. You probably found the oft-cited statistic that 80 percent of startups…
I Never Had a Boss Who Said, 'I Am Sorry'
There was the boss who yelled at me for doing what she asked. There was the CEO who threatened my career when I told him that I was leaving for a new company and a major…
How to Outsmart the Snake in Your Office
Do you suffer from ophidiophobia? It is a common phobia — the fear of snakes. Before you answer “no” take a moment to think. Because although you might not be afraid of a…
You Are Not "Human Capital"
There is probably no workplace department more maligned in popular culture than human resources. Remember Catbert from the Dilbert cartoons? What about the laughably dull…
