8 Smart Tactics for Understanding Customer Pain Points
Have you heard of the Wong-Baker FACES® scale? You may not know the name but I bet you would recognize it immediately. This numerical and visual pain rating scale shows…
Career success
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How to Properly Scare Yourself (Into a New Role)
Your co-workers would say you are a zombie. You have lost your motivation and it shows. There is no spark in your soul as you drift between meetings. You are in desperate…
5 Questions Every Frustrated Product Manager Should Ask When Dates Slip
Busy is not always better. I have written before about the difference between busy work and meaningful work. Our time is finite, so it is important to be purposeful about…
9 Excuses Bosses Use to Keep People From Working Remotely
I still cannot understand why companies do not want people working remotely. It has served us incredibly well at Aha! — but I also believe it is important to consider…
The Product Manager vs. the CEO vs. the CTO
Do you like tennis? If you like watching it live, you know that it is best to sit behind one of the players. Because if you are at mid-court, you may get dizzy snapping…
6 Ways to Ensure Success When Your Product Is Built on a Platform
Product management is rewarding. And it is also really hard work. I know a few product managers who have the toughest challenge out there — leading a product that is…
Buzz, Buzz — You Just Got Stung by the Office Bee
Jet skiing. Baking. Beekeeping. We have written before about some of the ways our teammates at Aha! recharge. I have to smile when I think about Andrew, our own software…
The One Thing Most Recruiters Overlook
Does this sound unrealistic? A screening call on Monday. An interview with the hiring manager on Tuesday. A chat with another cross-functional team member on Wednesday. A…
