
Whoa! Product Manager: Your Customer Despises You
I remember the first time a customer yelled at me. I was a senior product manager and the company was working on a new network optimization device — one we promised would…
I remember the first time a customer yelled at me. I was a senior product manager and the company was working on a new network optimization device — one we promised would…
So you want to start a company. You have done your research. And you know it will be hard work. You probably found the oft-cited statistic that 80 percent of startups…
There was the boss who yelled at me for doing what she asked. There was the CEO who threatened my career when I told him that I was leaving for a new company and a major…
I have never been a fan of fire drills. Not the drills to ensure you can get out of a building in under 120 seconds. I am talking about the ones that every marketing team…
My first few years as a product manager felt like an extended version of the famous Abbott & Costello skit “Who’s On First?” Whenever we launched a new feature, the…
I was always told I could do anything I set my mind to. And so I did. Growing up in a small town outside of Athens, Georgia, I tried just about every extracurricular…
Do you suffer from ophidiophobia? It is a common phobia — the fear of snakes. Before you answer “no” take a moment to think. Because although you might not be afraid of a…
I usually have at least five browser tabs open at any given time. OK, I’ll fess up: I just counted and there are actually 12 open right now. But I know I am not alone in…
There is probably no workplace department more maligned in popular culture than human resources. Remember Catbert from the Dilbert cartoons? What about the laughably dull…
Product managers are often customer-facing and involved in product strategy while technical product managers are more capabilities-focused. Read more about the…