June 3, 2015
Why Fear Kills Your Creativity
I was blown away by the response of Sunday’s article, “Why Cruel Leaders Get All the Love.” More than 100,000 readers took time to read the post, and more than 250 left me their…
Aha! Blog
June 2, 2015
The 3 Best Ways to Love Your Customers
You have come to expect bad service. You hate calling the bank, right? You just know you will spend a good part of your morning on hold. And you can predict with accuracy how an…
June 1, 2015
Gifted Children Do Not Become Gifted Employees
Were you one of the lucky ones to be considered gifted in school? Chances are, you were not. Only 6-10% of school-age kids in the U.S. are labeled as gifted, needing enrichment…
May 31, 2015
Why Cruel Leaders Get All the Love
Years ago, I worked alongside a man who was a real tyrant. He would bark orders at his direct reports, and they would practically jump out of their shoes to do as he asked. The…
May 29, 2015
Why Kanban Alone Is Never Enough for Product Development
There is a growing trend. I hear about it on a daily basis. Product teams implementing Kanban style boards to speed up innovation and improve their development process. But many of…
May 28, 2015
Really, Leaders Should Stop Going Out to Lunch
I received quite a response to last week’s article, “Why Exceptional Leaders Skip Lunch.” I pointed out that working at your desk through your lunch hour was a good way to maximize…
May 28, 2015
Save Any Aha! Chart, Diagram, or Table as an Image
When we created Notebooks our goal was to provide a simple way for you to present your product strategy and visual roadmaps. We quickly found out that thousands of folks…
May 27, 2015
The One Word That Honest Leaders Never Say
Did you work for a boss who said “Trust me!” and then went on to hurt you? When this happens, it is not only a sucker punch to the gut. It has lasting implications.
May 26, 2015
Why Sam the "Yes Man" Never Got Paid
I used to know a guy — we’ll call him Sam — who always agreed with everything the CEO said or did. He loved the CEO even when she was nasty or very, very wrong. He was a Yes Man.…
May 22, 2015
How Far in Debt Should Your Business Go?
Broke. Kaput. Dead. Finished. That is what it feels like when your small business runs out of cash. I would tell you to avoid that from happening, but that’s just stupidly obvious.…