Career success

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Meet Wayne, The World's Most Rotten VP of Product
June 30, 2015
Meet Wayne, The World's Most Rotten VP of Product

It’s hard to escape FIFA these days. The arrests of several officials on corruption charges have made global headlines for the past few months now. Clearly this is bigger…

How to Recover From a Horrible Interview
June 16, 2015
How to Recover From a Horrible Interview

There are bad interviews, and then there are BAD interviews. Sometimes the interview just starts off wrong, like you have the wrong address, wrong day, wrong time, and…

The 4 Qualities of Marketing Leaders I Love to Hire
June 12, 2015
The 4 Qualities of Marketing Leaders I Love to Hire

I once worked with a talented Marketing Manager named Nick (name changed) who had a strange habit that may surprise you. At least once a month, he would interview with…

5 Habits of Hyper-Productive Product Managers
June 9, 2015
5 Habits of Hyper-Productive Product Managers

The most productive product managers are like many other high achievers. They seem to get more done in a month than most do in a year. When you find one you do everything…

How Confident Managers Stop the Office Bully
June 7, 2015
How Confident Managers Stop the Office Bully

Every office seems to have one – the one person everyone is hiding from and complaining about. You know him — the office bully. He is in some ways worse than a…

The One Sign Your Employees Will Leave
June 5, 2015
The One Sign Your Employees Will Leave

Your department is growing quickly. Life couldn’t be better. Everyone is present and accounted for…hmmm…except Joe is not at his desk. In fact, it looks like…

Why Fear Kills Your Creativity
June 3, 2015
Why Fear Kills Your Creativity

I was blown away by the response of Sunday’s article, “Why Cruel Leaders Get All the Love.” More than 100,000 readers took time to read the post, and more than 250 left…

The 3 Best Ways to Love Your Customers
June 2, 2015
The 3 Best Ways to Love Your Customers

You have come to expect bad service. You hate calling the bank, right? You just know you will spend a good part of your morning on hold. And you can predict with accuracy…