Aha! Blog

April 24, 2017

Just Launched! — Lovability the Book

I hope that you do not hold it against me. But I love my job. And I think you should too. This is why I spent the last year writing words of happiness — words of love. I…

April 20, 2017

Your Boss Will Love This

Why do some people work so much harder than others? Some might say they do it because of martyrdom or the pursuit of accolades. But my experience has shown that those who…

April 18, 2017

Love vs. Despise: A Tale of Two Companies

It was the best of companies, it was the worst of companies. One built something that the people loved. It poured energy into delighting customers. Eventually, it was…

April 11, 2017

What Products Do You Love?

Have you ever said “I love you” … to software? Maybe once or twice. One product that has earned my heartfelt devotion is the Strava cycling app. I use it on my…