November 6, 2020
My Name Is Chrissi Bernardo — This Is Why I Joined Aha!
Some kids know exactly what they want to be when they grow up. Not me. But my family always said I would make a great lawyer. My dad is an attorney — we are both…
Aha! Blog
November 4, 2020
Introducing In-App Community Feedback
The best feedback is direct. Immediate and unfiltered reactions can help you understand exactly what people are experiencing. The problem is typically only a small subset…
November 3, 2020
The Product Manager vs. Product Owner
Some people say to never read the comments. But I read as many as I can — even if I am not able to reply to each one. Take this comment on a post I wrote about different…
October 28, 2020
Introducing Empathy Sessions
Remember focus groups? In the movies they are always held in a conference room with a white board and a two-way mirror for observing people. But for anyone who has run…
October 27, 2020
Understanding the Heart of the Customer
Empathy is a skill. And as I have written before, it is required to innovate. Because while good product managers pair practical thinking with imagination and creativity,…
October 22, 2020
Why Kindergartners Are More Empathetic Than Product Managers
"I think we all have empathy. We may not have enough courage to display it." Maya Angelou said this in an interview, the same year that Aha! was founded. I still find the…
October 20, 2020
Aha! Launches New Idea Management Software
Innovation is spurred by a desire to help others. From developing new products and services to improving processes, there are endless opportunities for you to enable…
October 16, 2020
My Name Is Michael Bruner — This is Why I Joined Aha!
I have no patience for problems. Let me give you an example. The direction my closet door swung open really bugged me. So I removed it, installed it the other way around,…
October 15, 2020
Just Launched! — Insert Visual Roadmaps, Tables, and Charts in Notes
Pictures or words? I think you need both for a compelling story. When we can visualize a concept, it helps us process information and remember what is important. That is…
October 13, 2020
The Problem With Quiet Customers
Scroll through the review sites and you will see them. You might even recognize the names. There are the ones who loudly complain. And the ones who happily profess their…