From our CEO

Uncensored advice about product development and building a high-growth software company from Brian de Haaff, co-founder and CEO at Aha!

Collection881 articles
The 3 Best Ways to Love Your Customers
June 2, 2015
The 3 Best Ways to Love Your Customers

You have come to expect bad service. You hate calling the bank, right? You just know you will spend a good part of your morning on hold. And you can predict with accuracy…

Gifted Children Do Not Become Gifted Employees
June 1, 2015
Gifted Children Do Not Become Gifted Employees

Do gifted children make the best employees? Find out why gifted children do not always grow up to be successful at work.

Why Cruel Leaders Get All the Love
May 31, 2015
Why Cruel Leaders Get All the Love

Years ago, I worked alongside a man who was a real tyrant. He would bark orders at his direct reports, and they would practically jump out of their shoes to do as he…

Why Kanban Alone Is Never Enough for Product Development
May 29, 2015
Why Kanban Alone Is Never Enough for Product Development

There is a growing trend. I hear about it on a daily basis. Product teams implementing Kanban style boards to speed up innovation and improve their development process.…

Really, Leaders Should Stop Going Out to Lunch
May 28, 2015
Really, Leaders Should Stop Going Out to Lunch

I received quite a response to last week’s article, “Why Exceptional Leaders Skip Lunch.” I pointed out that working at your desk through your lunch hour was a good way…

The One Word That Honest Leaders Never Say
May 27, 2015
The One Word That Honest Leaders Never Say

Did you work for a boss who said “Trust me!” and then went on to hurt you? When this happens, it is not only a sucker punch to the gut. It has lasting implications.

Why Sam the "Yes Man" Never Got Paid
May 26, 2015
Why Sam the "Yes Man" Never Got Paid

I used to know a guy — we’ll call him Sam — who always agreed with everything the CEO said or did. He loved the CEO even when she was nasty or very, very wrong. He was a…

How Far in Debt Should Your Business Go?
May 22, 2015
How Far in Debt Should Your Business Go?

Broke. Kaput. Dead. Finished. That is what it feels like when your small business runs out of cash. I would tell you to avoid that from happening, but that’s just…

Work Must Define You
May 20, 2015
Work Must Define You

Work has gotten a bad rap lately. It has earned the reputation as a necessary evil that you must be miserable doing. Many people say that you must maintain an equilibrium…

Why Exceptional Leaders Skip Lunch
May 19, 2015
Why Exceptional Leaders Skip Lunch

We all have the same 24 hours in a given day, but not everyone chooses to spend their hours in a meaningful way. You may know someone who gained a leadership role who…

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