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Skill

Interview script generation

Create a focused interview script for customer research

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The benefit of this AI skill

Uncover deeper insights from customer interviews by asking the right questions. Specify the challenge or topic you want to explore and ask Elle, the AI assistant, to prepare a script. It quickly generates a set of incisive questions (mapped to clear learning objectives) to guide the conversation. This helps you prepare for upcoming research studies — ensuring the information you gather aligns with your objectives and enables you to dive into customer pain points and needs. Share the interview script with other researchers to make sure everyone follows the same approach. This helps you collect data consistently to better shape your product decisions.

Example output

An example screenshot of the AI Skill in use.

Tips to get the best results

  • Add your product's name and describe the customer challenge

  • Articulate your research goals to generate more relevant questions

  • Share additional details about the challenge you need to solve

  • Adjust the output by running the request multiple times

How to get started

  1. Navigate to the Scripts section of a Study in Aha! Discovery (or use a note)

  2. Click the Elle icon to open the AI assistant

  3. Click the + icon in the prompt box and select Search the library

  4. Search for and select the Interview script generation skill

  5. Run the skill and work with Elle to refine the output

  6. Click Insert to place the script in the note and share it with the team

About the AI assistant in Aha! software

Accelerate your work with AI. The AI assistant in Aha! software is purpose-built for product development teams. It draws on advanced models from OpenAI, Anthropic, and Google, automatically selecting the best one for each task. Use it to instantly create text, records, reports, wireframes, whiteboards, and prototypes. You can also modify, link, and analyze key information in your account.

Choose from a library of pre-built prompts — including requests, instructions, and agents — that are tuned for product development work. Or create your own to support workflows that are unique to your team. The AI assistant automatically tailors responses based on the Aha! record you are working on and can reference and retrieve other records in a prompt or report. Give it a try today and change the way you plan and build products.